| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Ideta is a cutting-edge conversational AI platform designed to enhance customer interactions and streamline communication processes for businesses of all sizes. The platform leverages advanced natural language processing (NLP) and machine learning algorithms to create intelligent chatbots and virtual assistants that can engage with customers in real-time across multiple channels, including website... Read more about Ideta |
Social Intents is a versatile live chat and customer engagement software tailored for businesses looking to enhance online interaction. Its core feature is the seamless integration of live chat into websites and email marketing platforms, facilitating real-time communication with customers. Social Intents stands out with its collaborative tools, including chat transfer and team chat capabilities, ... Read more about Social Intents |
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| Free Trial |
Available |
14 Days
|
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| Starting Price |
$29 Per Feature |
$39 Per Month |
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| Category Features | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Chatbot Software | |||
| Natural Language Processing | |||
| Automated Responses | |||
| Virtual Assistant | |||
| Chatbot | |||
| AI/Machine Learning | |||
| Query Suggestions | |||
| Customer Support | |||
| Language Detection | |||
| Pre-Configured Bot | |||
| Code-free Development | |||
| Automated Routing | |||
| Augmented Analytics | |||
| Transfers/Routing | |||
| Lead Qualification | |||
| Customizable Branding | |||
| Lead Capture | |||
| For Sales/Marketing | |||
| Artificial Intelligence | |||
| Conversational AI Platform Software | |||
| Contextual Guidance | |||
| Live Chat | |||
| Multi-Channel Communication | |||
| Pre-Configured Bot | |||
| For Developers | |||
| Multi-Language | |||
| Code-free Development | |||
| Speech Synthesis | |||
| Sentiment Analysis | |||
| Speech Recognition | |||
| Intent Recognition | |||
| Reporting/Analytics | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Social Media Management Software | |||
| Engagement Tracking | |||
| Tagging | |||
| Image Library | |||
| Customer Engagement | |||
| @mentions | |||
| Reporting/Analytics | |||
| Keyword Tracking | |||
| Brand Tracking | |||
| Post Scheduling | |||
| Alerts/Notifications | |||
| Automated Publishing | |||
| Multi-Account Management | |||
| Social Media Integration | |||
| Campaign Management | |||
| Multi-Campaign | |||
| Collaboration Tools | |||
| Calendar Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, | |
| Pricing Model | Per Feature | Flat Rate | |
| Support | Email, Chat, FAQs/Forum | 24x7 Support, Email, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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