Trying to decide between Hotjar and Lookback? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar |
Lookback is a powerful UX software designed to enhance user research and product testing by enabling teams to conduct live interviews and usability tests with real users. This platform streamlines the process of gathering feedback, allowing designers and product managers to observe user interactions in realtime. With Lookback, teams can record sessions, capturing audio, video, and screen activity,... Read more about Lookback |
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Free Trial |
15 Days
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Available |
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Starting Price |
$32 Per Month |
$17 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, Mac, | Web-Based, iPhone, Android, | |
Pricing Model | Usage Based | Flat Rate | |
Support | Email, Chat, Knowledge Base | Email, Phone, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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