Trying to decide between Hornbill and BOSSDesk? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Hornbill is a comprehensive IT Service Management (ITSM) software designed to streamline and optimize IT support and service delivery within organizations. It offers a suite of tools for incident management, problem resolution, change management, and asset tracking, ensuring that IT services are delivered efficiently and effectively. Hornbill features an intuitive ticketing system that allows user... Read more about Hornbill |
BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk |
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Free Trial |
Available |
Available |
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Starting Price |
$29 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, Windows, Linux | |
Pricing Model | Per User | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | Email, Phone, Chat, Knowledge Base | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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