Fullstory vs Hotjar – Find the Best Fit for You

Trying to decide between Fullstory and Hotjar? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Fullstory and Hotjar

Product
Review & Ratings

No reviews available

No reviews available

Description

Fullstory is a leading Customer Experience Software designed to help businesses understand and enhance user interactions on their digital platforms. It offers a comprehensive suite of tools for session replay, heatmaps, and user journey analysis, enabling organizations to identify pain points and optimize user experiences effectively. Key features include real-time analytics, error detection, and ... Read more about Fullstory

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar

Free Trial

Available

15 Days

Starting Price

$32 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, Mac,
Pricing Model Contact Vendor Usage Based
Support Email, Phone, Chat, Knowledge Base, FAQs/Forum Email, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Fullstory vs Hotjar

In conclusion, both Fullstory and Hotjar offer valuable insights for understanding user behavior on websites, but they cater to different needs. Fullstory excels in providing detailed session replay and advanced analytics, making it ideal for teams focused on in-depth user experience research. On the other hand, Hotjar offers a more straightforward approach with heatmaps and feedback tools, making it suitable for quick insights and user feedback. Ultimately, the choice between the two depends on the specific requirements and goals of your organization.