Freshservice vs Summit – Find the Best Fit for You

Trying to decide between Freshservice and Summit? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Freshservice and Summit

Product
Review & Ratings

No reviews available

No reviews available
Description

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Summit is a comprehensive IT asset management software designed to help organizations efficiently track, manage, and optimize their IT assets throughout their lifecycle. It offers a wide range of features including asset tracking, inventory management, software licensing, procurement, and maintenance scheduling, ensuring that all IT assets are accounted for and utilized effectively. The intuitive ... Read more about Summit

Free Trial

Available

NA
Starting Price

$15.89 Per Month

$89 Per User

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted , On-Premise
Devices Supported Web-Based, iPhone, Android, Web-Based, Windows, Linux
Pricing Model Contact Vendor Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About Freshservice vs Summit

In comparing Freshservice and Summit, both platforms offer robust IT service management solutions, but they cater to different needs. Freshservice excels with its user-friendly interface, automation capabilities, and strong integration options, making it ideal for organizations seeking streamlined IT support. Summit, on the other hand, offers extensive customization and scalability, appealing to larger enterprises with complex IT environments. Ultimately, the choice between Freshservice and Summit depends on the specific requirements and scale of the organization, as well as budget considerations.