| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
InvGate Service Desk is a cutting-edge IT service management (ITSM) software renowned for its user-friendly interface and innovative features. Its standout functionality is the interactive, visual ticketing system, which not only simplifies issue tracking but also enhances user engagement. The software boasts robust problem and change management modules, streamlining complex IT processes. A key fe... Read more about InvGate Service Desk |
|
| Free Trial |
14 Days
|
30 Days
|
|
| Starting Price |
$999 Per Month |
$17 Per Month |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, Windows, Mac, Linux | |
| Pricing Model | Per Feature | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
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