| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Hively is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from customers through customizable rating snippets embedded in emails or websites. Features include a user-friendly dashboard for tracking customer satisfaction scores, trends, and team member performance. Hively also offers a 'team leaderboard' to motivate and engage st... Read more about Hively |
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| Free Trial |
14 Days
|
Available |
|
| Starting Price |
$999 Per Month |
$15 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, | |
| Pricing Model | Per Feature | Usage Based | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Chat | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
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