| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Groove is a user-friendly software designed to streamline customer support and make it more efficient. It's perfect for small and medium businesses looking to manage their customer service queries in an organized way. With Groove, you can easily track and respond to customer emails, social media messages, and other inquiries all in one place. This helps in providing prompt and personalized respons... Read more about Groove |
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| Free Trial |
14 Days
|
Available |
|
| Starting Price |
$999 Per Month |
$16 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, | |
| Pricing Model | Per Feature | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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