Trying to decide between Freshdesk and Chatra? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Chatra is an innovative live chat software developed to boost customer engagement and support. Its standout feature is the ease with which it integrates into any website, providing immediate communication with website visitors. Chatra sets itself apart with its real-time typing view, allowing agents to see what customers are typing before they send the message, enabling quicker and more accurate r... Read more about Chatra |
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Free Trial |
14 Days
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7 Days
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Starting Price |
$999 Per Month |
$17 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, Windows, Mac, Linux | |
Pricing Model | Per Feature | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Chat | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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