| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9 |
Zendesk QA is a specialized contact center quality assurance software designed to help businesses monitor, evaluate, and enhance the performance of their customer support teams. The platform offers a comprehensive suite of tools for recording and analyzing customer interactions across various channels, including phone, email, chat, and social media, ensuring that customer service standards are con... Read more about Zendesk QA |
|
| Free Trial |
NA |
Available |
|
| Starting Price |
$119 Per Month |
||
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Windows, Linux | Web-Based, | |
| Pricing Model | Flat Rate | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
