| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
EV Reach is a leading remote support software designed to enhance customer service and technical support for businesses. This platform provides tools for remote access, allowing support teams to troubleshoot and resolve issues quickly and efficiently without needing to be physically present. EV Reach features a user-friendly interface that enables technicians to connect with customers in real-time... Read more about EV Reach |
GoTo Resolve is an innovative remote support software designed to enhance customer support and IT service management by enabling seamless remote assistance. This platform allows support teams to troubleshoot issues, provide guidance, and resolve problems for users from virtually anywhere, improving efficiency and customer satisfaction. With GoTo Resolve, users can initiate remote sessions with jus... Read more about GoTo Resolve |
|
| Free Trial |
Available |
Available |
|
| Starting Price |
$40 Per Month |
$23 Per Month |
|
| Category Features | |||
| Cybersecurity Software | |||
| Whitelisting/Blacklisting | |||
| Compliance Management | |||
| Policy Management | |||
| Audit Trail | |||
| Real Time Reporting | |||
| Single Sign On | |||
| Secure Data Storage | |||
| Behavior Tracking | |||
| Incident Management | |||
| Activity Tracking | |||
| SSL Security | |||
| Patch Management | |||
| Endpoint Protection | |||
| Risk Alerts | |||
| Remote Monitoring & Management | |||
| Security Auditing | |||
| Vulnerability Scanning | |||
| Event Logs | |||
| HIPAA Compliant | |||
| Server Monitoring | |||
| Anti Virus | |||
| Authentication | |||
| Access Controls/Permissions | |||
| Two-Factor Authentication | |||
| Threat Response | |||
| Data Security | |||
| Firewalls | |||
| Artificial Intelligence | |||
| Mobile Device Management (MDM) Software | |||
| Synchronization Scheduling | |||
| Wireless Internet Access | |||
| Monitoring | |||
| User Management | |||
| Mobile Content Management | |||
| Data Management | |||
| Remote Update/Installation | |||
| Kiosk Mode | |||
| Wireless Troubleshooting | |||
| Deployment Management | |||
| Software Management | |||
| Application Management | |||
| Patch Management | |||
| Security Management | |||
| Compliance Management | |||
| Remote Access/Control | |||
| Automatic User/Device Recognition | |||
| Inventory Management | |||
| Policy Management | |||
| Alerts/Notifications | |||
| Asset Lifecycle Management | |||
| Active Directory Integration | |||
| Enrollments/Onboarding | |||
| Access Controls/Permissions | |||
| Secure Data Storage | |||
| Endpoint Management | |||
| Location Tracking | |||
| IT Asset Tracking | |||
| Configuration Management | |||
| Self Service Portal | |||
| Two-Factor Authentication | |||
| SSL Security | |||
| Usage Tracking/Analytics | |||
| Artificial Intelligence | |||
| MSP Software | |||
| Help Desk Management | |||
| Event Logs | |||
| CRM | |||
| Activity Tracking | |||
| Server Monitoring | |||
| Issue Management | |||
| Self Service Portal | |||
| Billing & Invoicing | |||
| Configuration Management | |||
| Dashboard | |||
| Compliance Management | |||
| Real Time Updates | |||
| Project Management | |||
| Patch Management | |||
| SLA Management | |||
| Remote Monitoring & Management | |||
| Backup and Recovery | |||
| Inventory Management | |||
| Support Ticket Management | |||
| Incident Management | |||
| Maintenance Scheduling | |||
| Policy Management | |||
| Anti Virus | |||
| IT Asset Tracking | |||
| Task Management | |||
| Real Time Analytics | |||
| Performance Metrics | |||
| Active Directory Integration | |||
| Contract/License Management | |||
| Artificial Intelligence | |||
| Complaint Management Software | |||
| Routing | |||
| Multi-Channel Communication | |||
| Case Management | |||
| Issue Tracking | |||
| Activity Dashboard | |||
| Email Templates | |||
| Prioritization | |||
| Customer Service Analytics | |||
| Forms Management | |||
| Knowledge Base Management | |||
| Access Controls/Permissions | |||
| Feedback Management | |||
| Chat/Messaging | |||
| Real Time Notifications | |||
| Customer Complaint Tracking | |||
| Self Service Portal | |||
| Social Media Integration | |||
| Support Ticket Management | |||
| Interaction Tracking | |||
| Survey/Poll Management | |||
| Email Management | |||
| Alerts/Escalation | |||
| Live Chat | |||
| Collaboration Tools | |||
| Canned Responses | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Help Desk Software | |||
| Automated Routing | |||
| Call Center Management | |||
| Real-Time Chat | |||
| Performance Metrics | |||
| Customer Database | |||
| Self Service Portal | |||
| SLA Management | |||
| CRM | |||
| Real Time Notifications | |||
| Multi-Channel Communication | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Document Storage | |||
| Social Media Integration | |||
| Alerts/Escalation | |||
| Prioritization | |||
| Workflow Configuration | |||
| Ticket Management | |||
| Reporting/Analytics | |||
| Access Controls/Permissions | |||
| IT Asset Management | |||
| Email Management | |||
| Customer History | |||
| Interaction Tracking | |||
| Knowledge Base Management | |||
| Remote Access/Control | |||
| Artificial Intelligence | |||
| ITSM Software | |||
| Service Catalog | |||
| Alerts/Escalation | |||
| Multi-Channel Communication | |||
| Configuration Management | |||
| Inventory Management | |||
| Approval Process Control | |||
| Contract/License Management | |||
| Asset Tracking | |||
| Prioritization | |||
| Activity Tracking | |||
| Change Management | |||
| Knowledge Base Management | |||
| Self Service Portal | |||
| Incident Management | |||
| Alerts/Notifications | |||
| Chat/Messaging | |||
| Project Management | |||
| SLA Management | |||
| Access Controls/Permissions | |||
| Problem Management | |||
| Availability Management | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Help Desk Management | |||
| Capacity Management | |||
| Release Management | |||
| Asset Lifecycle Management | |||
| Task Management | |||
| Audit Trail | |||
| Remote Access & Monitoring | |||
| Artificial Intelligence | |||
| IT Management Software | |||
| Change Management | |||
| SLA Management | |||
| Activity Tracking | |||
| Knowledge Management | |||
| Dashboard | |||
| Audit Management | |||
| Self Service Portal | |||
| Patch Management | |||
| Capacity Management | |||
| Configuration Management | |||
| License Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Compliance Management | |||
| Remote Access/Control | |||
| Server Monitoring | |||
| Event Logs | |||
| Task Management | |||
| Incident Management | |||
| SSL Security | |||
| Audit Trail | |||
| Access Controls/Permissions | |||
| Ticket Management | |||
| Maintenance Scheduling | |||
| Chat/Messaging | |||
| Issue Auditing | |||
| IT Asset Tracking | |||
| IT Risk Management | |||
| Network Security | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Issue Tracking Software | |||
| Issue Scheduling | |||
| Customizable Reports | |||
| Real Time Notifications | |||
| Chat/Messaging | |||
| Help Desk Management | |||
| Assignment Management | |||
| Task Management | |||
| Collaboration Tools | |||
| Role-Based Permissions | |||
| Commenting/Notes | |||
| Ticket Management | |||
| Alerts/Notifications | |||
| Projections | |||
| Multi-Channel Communication | |||
| Recurring Issues | |||
| Issue Tracking | |||
| Knowledge Base Management | |||
| Email Management | |||
| Support Ticket Tracking | |||
| Monitoring | |||
| Project Management | |||
| Issue Auditing | |||
| Prioritization | |||
| Task Progress Tracking | |||
| Self Service Portal | |||
| Surveys & Feedback | |||
| SLA Management | |||
| Artificial Intelligence | |||
| AntiVirus Software | |||
| Anomaly/Malware Detection | |||
| Threat Response | |||
| Real-Time Monitoring | |||
| Endpoint Protection | |||
| Automatic Scans | |||
| VPN | |||
| Data Security | |||
| Real-time Alerts | |||
| Webcam Protection | |||
| Identity Theft Protection | |||
| Spam Quarantine | |||
| Phishing Protection | |||
| Artificial Intelligence | |||
| IT Asset Management Software | |||
| Contract/License Management | |||
| Compliance Tracking | |||
| Cost Tracking | |||
| Procurement Management | |||
| Supplier Management | |||
| Configuration Management | |||
| Asset Tracking | |||
| Maintenance Management | |||
| Reporting/Analytics | |||
| Audit Management | |||
| Inventory Management | |||
| Change Management | |||
| Requisition Management | |||
| Support Ticket Management | |||
| Barcode/Ticket Scanning | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| IT Service Software | |||
| Release Management | |||
| Contract/License Management | |||
| Knowledge Management | |||
| Activity Dashboard | |||
| Self Service Portal | |||
| Workflow Management | |||
| Service Catalog | |||
| Third-Party Integrations | |||
| Configuration Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Change Management | |||
| Problem Management | |||
| Compliance Management | |||
| Task Management | |||
| Support Ticket Management | |||
| Real-Time Monitoring | |||
| Resource Allocation & Planning | |||
| Service Request Management | |||
| Artificial Intelligence | |||
| Remote Desktop Software | |||
| Real-Time Chat | |||
| Screen Sharing | |||
| Access Controls/Permissions | |||
| Diagnostics Tools | |||
| Mobile Access | |||
| Remote Printing | |||
| Reporting/Analytics | |||
| Screen Recording | |||
| Remote Access/Control | |||
| File Transfer | |||
| Multiple Monitor Access | |||
| Collaboration Tools | |||
| Troubleshooting | |||
| Artificial Intelligence | |||
| Remote Monitoring and Management Software | |||
| Configuration Management | |||
| Task Management | |||
| IT Asset Management | |||
| Remediation Management | |||
| User Management | |||
| Vulnerability Scanning | |||
| Real-time Alerts | |||
| For MSPs | |||
| Policy Management | |||
| Maintenance Scheduling | |||
| Network Monitoring | |||
| Real-Time Monitoring | |||
| Audit Trail | |||
| Patch Management | |||
| Mobile Access | |||
| Uptime Reporting | |||
| Support Ticket Management | |||
| Deployment Management | |||
| Compliance Management | |||
| Artificial Intelligence | |||
| Remote Support Software | |||
| Session Recording | |||
| Remote Access/Control | |||
| Remote Monitoring & Management | |||
| Unattended Access | |||
| Access Controls/Permissions | |||
| Collaboration Tools | |||
| Surveys & Feedback | |||
| Reporting/Analytics | |||
| Real-Time Notifications | |||
| File Sharing | |||
| Screen Sharing | |||
| Session Transfer | |||
| Diagnostic Tools | |||
| Chat/Messaging | |||
| Real-Time Chat | |||
| Real-Time Monitoring | |||
| Troubleshooting | |||
| Artificial Intelligence | |||
| Remote Work Software | |||
| Softphone | |||
| Video Conferencing | |||
| Meeting Management | |||
| Remote Support | |||
| Communication Management | |||
| Time Zone Tracking | |||
| Third-Party Integrations | |||
| Electronic Signature | |||
| Live Chat | |||
| Video Chat | |||
| Task Management | |||
| Workflow Management | |||
| Collaboration Tools | |||
| Access Controls/Permissions | |||
| Progress Tracking | |||
| Employee Activity Monitoring | |||
| Reporting & Statistics | |||
| Document Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | On-Premise | Cloud Hosted , On-Premise | |
| Devices Supported | iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, Windows, Linux | |
| Pricing Model | Contact Vendor | Flat Rate | |
| Support | Email, Phone, Chat, Knowledge Base, FAQs/Forum | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
