| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key feature is its powerful analytics engine, which interprets customer data to identify trends and patterns in customer behav... Read more about Customer Frontlines |
Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to enhance customer loyalty. The platform offers customizable templates, real-time analytics, and automated reporting, allow... Read more about Questback |
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| Free Trial |
NA |
Available |
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| Starting Price |
NA |
$2500 Per Year |
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| Category Features | |||
| Reputation Management Software | |||
| Sentiment Analysis | |||
| Campaign Management | |||
| Visual Analytics | |||
| Review Generation | |||
| Keyword Tracking | |||
| Widgets | |||
| Real Time Notifications | |||
| Engagement Tracking | |||
| Review Monitoring | |||
| SEO Management | |||
| Response Management | |||
| Social Media Integration | |||
| Content Management | |||
| SMS Messaging | |||
| Brand Tracking | |||
| Surveys & Feedback | |||
| Campaign Analytics | |||
| Multi-Location | |||
| Review Request | |||
| Review Notification | |||
| Customer Experience Management | |||
| Review Display | |||
| Review Sharing | |||
| Hashtag Tracking | |||
| Post Scheduling | |||
| Complaint Management | |||
| Social Media Monitoring | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Customer Satisfaction Software | |||
| Trend Analysis | |||
| Survey/Poll Management | |||
| Data Visualization | |||
| Reporting/Analytics | |||
| Chat/Messaging | |||
| CRM | |||
| Feedback Management | |||
| Customer Segmentation | |||
| Customer Database | |||
| SMS Messaging | |||
| Visual Analytics | |||
| Email Management | |||
| Engagement Tracking | |||
| Multi-Channel Communication | |||
| Complaint Monitoring | |||
| Customer Experience Management | |||
| Sentiment Analysis | |||
| Performance Metrics | |||
| Social Media Integration | |||
| Customer Journey Mapping | |||
| NPS Survey | |||
| CES Survey | |||
| CSAT Survey | |||
| Artificial Intelligence | |||
| Employee Engagement Software | |||
| Performance Management | |||
| Employee Recognition | |||
| Real Time Data | |||
| Progress Tracking | |||
| Goal Management | |||
| Surveys & Feedback | |||
| Engagement Tracking | |||
| Employee Onboarding | |||
| Chat/Messaging | |||
| Pulse Surveys | |||
| Goal Setting/Tracking | |||
| Gamification | |||
| Training Management | |||
| Benchmarking | |||
| Feedback Management | |||
| 360 Degree Feedback | |||
| Performance Metrics | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Employee Reward Programs | |||
| Question Library | |||
| Employee Management | |||
| Alerts/Notifications | |||
| Employee Database | |||
| Negative Feedback Management | |||
| Employee Portal | |||
| Artificial Intelligence | |||
| Survey Software | |||
| URL Customization | |||
| Offline Response Collection | |||
| Feedback Management | |||
| Template Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Multi-Language | |||
| Data Import/Export | |||
| Real Time Data | |||
| Engagement Tracking | |||
| Question Piping | |||
| Data Analysis Tools | |||
| Activity Dashboard | |||
| Customer Segmentation | |||
| Question Library | |||
| Survey Builder | |||
| Customizable Questions | |||
| Randomization | |||
| Support Audio/Images/Video | |||
| Site Intercept Survey | |||
| Question Branching | |||
| Multi-Channel Distribution | |||
| Drag & Drop | |||
| Social Media Integration | |||
| Skip Logic | |||
| Response Validation | |||
| Pulse Surveys | |||
| Access Controls/Permissions | |||
| Visual Analytics | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| 360 Degree Feedback Software | |||
| Progress Tracking | |||
| Anonymous Feedback | |||
| Survey/Poll Management | |||
| Employee Database | |||
| Skills Assessment | |||
| Appraisal History | |||
| Rater Selection | |||
| Self Service Portal | |||
| Feedback Management | |||
| Email Reminders | |||
| Ratings/Reviews | |||
| Performance Review Management | |||
| Activity Dashboard | |||
| Employee Profiles | |||
| Self Assessment | |||
| Employee Portal | |||
| Customizable Questions | |||
| Pulse Surveys | |||
| Question Library | |||
| Performance Management | |||
| Reporting/Analytics | |||
| Goal Setting/Tracking | |||
| Assessment Management | |||
| Benchmarking | |||
| Continuous Feedback | |||
| Individual Development Plans | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| NPS Software | |||
| Text Fields | |||
| Anonymous Feedback | |||
| NPS of Customers | |||
| Negative Feedback Management | |||
| Third-Party Integrations | |||
| Pulse Surveys | |||
| Multi-Channel Distribution | |||
| Text Analysis | |||
| NPS of Employees | |||
| Segmentation | |||
| Mobile Survey | |||
| Multi-Language | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, | |
| Pricing Model | Contact Vendor | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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