Bitrix24 vs 8x8 Contact Center – Find the Best Fit for You

Trying to decide between Bitrix24 and 8x8 Contact Center? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Bitrix24 and 8x8 Contact Center

Product
Review & Ratings

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Description

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Free Trial

15 Days

NA

Starting Price

$1990 Per Month

NA

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Mac, Linux Web-Based, iPhone, Android, Windows, Mac, Linux
Pricing Model Flat Rate Contact Vendor
Support 24x7 Support, Email, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Bitrix24 vs 8x8 Contact Center

In conclusion, both Bitrix24 and 8x8 Contact Center offer robust solutions tailored to different business needs. Bitrix24 excels in providing a comprehensive suite of collaboration tools, project management, and CRM features, making it ideal for teams seeking an all-in-one platform. Conversely, 8x8 focuses on delivering superior voice and video communication capabilities, making it a strong choice for businesses prioritizing customer support and engagement. Ultimately, the best choice depends on specific organizational requirements and priorities.