Trying to decide between BeInContact and Maqsam? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
BeInContact is a powerful help desk software that helps businesses provide top-notch customer support and enhance user experiences. The platform offers a centralized ticketing system that allows support teams to manage and resolve customer inquiries efficiently. BeInContact supports multiple communication channels, including email, live chat, phone calls, and social media, ensuring that customers ... Read more about BeInContact |
Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam |
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Free Trial |
NA |
Available |
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Starting Price |
$38 Per User |
$45 Per User |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
Devices Supported | Web-Based, Linux | Web-Based, | |
Pricing Model | Per User | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
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