| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Balto is an AIdriven call center software designed to improve agent performance in real time by offering live call guidance and performance analytics. With features like realtime call monitoring, speech analysis, and AIdriven suggestions, Balto helps agents handle customer queries effectively, enhancing customer satisfaction and reducing call times. The software enables supervisors to monitor call... Read more about Balto |
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX |
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| Free Trial |
NA |
Available |
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| Starting Price |
$90 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, iPhone, Android, Windows, Linux | |
| Pricing Model | Contact Vendor | Usage Based | |
| Support | Email, Phone, Chat, FAQs/Forum | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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