Asterisk vs LiveAgent – Find the Best Fit for You

Trying to decide between Asterisk and LiveAgent? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Asterisk and LiveAgent

Product
Review & Ratings

No reviews available

No reviews available

Description

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

Available

30 Days

Starting Price

$9 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted , On-Premise
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android, Windows, Linux
Pricing Model Contact Vendor Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Asterisk vs LiveAgent

In conclusion, both Asterisk and LiveAgent offer unique advantages tailored to different business needs. Asterisk excels in providing a customizable, open-source telephony solution ideal for organizations seeking flexibility and control over their communication systems. In contrast, LiveAgent stands out as a comprehensive helpdesk software, integrating live chat, ticketing, and customer support features for enhanced user experience. Ultimately, the choice between Asterisk and LiveAgent depends on a business's specific requirements, budget, and desired level of customization.