Asterisk vs 8x8 Contact Center – Find the Best Fit for You

Trying to decide between Asterisk and 8x8 Contact Center? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Asterisk and 8x8 Contact Center

Product
Review & Ratings

No reviews available

No reviews available
Description

Asterisk is a powerful business phone systems software that enables organizations to create customized telephony solutions. This open-source platform allows users to build and manage their own phone systems, offering flexibility and scalability for businesses of all sizes. With features such as call routing, voicemail, and conferencing, Asterisk enhances communication and collaboration among team ... Read more about Asterisk

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Free Trial

Available

NA
Starting Price

NA
Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android, Windows, Mac, Linux
Pricing Model Contact Vendor Contact Vendor
Support 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum 24x7 Support, Email, Phone, Chat
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Asterisk vs 8x8 Contact Center

In conclusion, both Asterisk and 8x8 offer robust solutions for contact centers, each catering to different business needs. Asterisk provides a highly customizable, open-source platform ideal for organizations seeking flexibility and control over their telephony systems. In contrast, 8x8 delivers a comprehensive, cloud-based solution with integrated features and user-friendly interfaces, making it suitable for businesses looking for a quick deployment and reliable support. Ultimately, the choice between them depends on specific operational requirements and budget considerations.