| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Alana is an innovative conversational AI platform designed to enhance customer interactions through intelligent chatbots and virtual assistants. This software allows organizations to automate customer support and engagement processes, providing instant responses to inquiries and assistance with various tasks. With Alana, businesses can create customized conversational experiences that resonate wit... Read more about Alana |
Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud |
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| Free Trial |
Available |
Available |
|
| Starting Price | |||
| Category Features | |||
| Social Media Marketing Software | |||
| Automated Publishing | |||
| Campaign Analytics | |||
| Commenting/Notes | |||
| Tagging | |||
| Contact Management | |||
| Social Media Monitoring | |||
| Performance Metrics | |||
| Campaign Planning | |||
| Multi-Campaign | |||
| Content Management | |||
| Social Promotion | |||
| Multi-Channel Marketing | |||
| Image Library | |||
| Post Scheduling | |||
| Email Marketing | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Drag & Drop | |||
| Reporting/Analytics | |||
| Engagement Tracking | |||
| Multi-Channel Management | |||
| Content Library | |||
| AB Testing | |||
| Multi-Account Management | |||
| Social Media Integration | |||
| Calendar Management | |||
| Trend Analysis | |||
| Customer Segmentation | |||
| Keyword Filtering | |||
| Automated Scheduling | |||
| Click Tracking | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Chatbot Software | |||
| Natural Language Processing | |||
| Automated Responses | |||
| Virtual Assistant | |||
| Chatbot | |||
| AI/Machine Learning | |||
| Query Suggestions | |||
| Customer Support | |||
| Language Detection | |||
| Pre-Configured Bot | |||
| Code-free Development | |||
| Automated Routing | |||
| Augmented Analytics | |||
| Transfers/Routing | |||
| Lead Qualification | |||
| Customizable Branding | |||
| Lead Capture | |||
| For Sales/Marketing | |||
| Artificial Intelligence | |||
| Conversational AI Platform Software | |||
| Contextual Guidance | |||
| Live Chat | |||
| Multi-Channel Communication | |||
| Pre-Configured Bot | |||
| For Developers | |||
| Multi-Language | |||
| Code-free Development | |||
| Speech Synthesis | |||
| Sentiment Analysis | |||
| Speech Recognition | |||
| Intent Recognition | |||
| Reporting/Analytics | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Conversational Marketing Platform Software | |||
| Product Recommendations | |||
| Multi-Channel Communication | |||
| SMS Messaging | |||
| Group Messaging | |||
| Video Chat | |||
| Human Handover | |||
| Email Automation | |||
| Audience Targeting | |||
| Lead Distribution | |||
| Chatbot | |||
| Appointment Scheduling | |||
| Lead Qualification | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| Sales Tracking Software | |||
| Sales Pipeline Management | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Appointment Scheduling | |||
| Task Management | |||
| Interaction Tracking | |||
| Alerts/Notifications | |||
| Customizable Reports | |||
| Activity Dashboard | |||
| Commenting/Notes | |||
| Third-Party Integrations | |||
| Data Import/Export | |||
| Lead Scoring | |||
| Document Management | |||
| Email Templates | |||
| Call Logging | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Social Media Management Software | |||
| Engagement Tracking | |||
| Tagging | |||
| Image Library | |||
| Customer Engagement | |||
| @mentions | |||
| Reporting/Analytics | |||
| Keyword Tracking | |||
| Brand Tracking | |||
| Post Scheduling | |||
| Alerts/Notifications | |||
| Automated Publishing | |||
| Multi-Account Management | |||
| Social Media Integration | |||
| Campaign Management | |||
| Multi-Campaign | |||
| Collaboration Tools | |||
| Calendar Management | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, iPhone, Android, | |
| Pricing Model | Per Feature | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
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