3CX vs ZIWO – Find the Best Fit for You

Trying to decide between 3CX and ZIWO? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of 3CX and ZIWO

Product
Review & Ratings

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Description

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

ZIWO is a comprehensive call center software offering businesses a cloudbased solution to manage and enhance customer interactions. Known for its simplicity and ease of use, ZIWO supports inbound and outbound calling, realtime monitoring, and detailed analytics to boost productivity and improve customer service quality. The platform integrates with various CRMs, enabling agents to access customer ... Read more about ZIWO

Free Trial

More than 30 days

Available

Starting Price

$195 Per Month

$40 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android,
Pricing Model Flat Rate Flat Rate
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About 3CX vs ZIWO

In conclusion, both 3CX and ZIWO offer robust communication solutions tailored to different business needs. 3CX excels with its comprehensive features, flexibility, and cost-effectiveness, making it ideal for businesses seeking a versatile VoIP system. On the other hand, ZIWO stands out with its user-friendly interface and strong focus on customer engagement, particularly for call centers. Ultimately, the choice between the two depends on specific organizational requirements, budget, and desired functionalities, ensuring businesses can enhance their communication strategies effectively.