| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX |
Grandstream Wave is a powerful softphone software designed for businesses looking to enhance their communication capabilities. This platform offers a userfriendly interface that allows users to make voice and video calls, send messages, and manage their contacts efficiently. With Grandstream Wave, users can connect to Grandstream’s IPPBX and other VoIP systems, providing flexibility in communica... Read more about Grandstream Wave |
|
| Free Trial |
More than 30 days
|
NA |
|
| Starting Price |
$195 Per Month |
||
| Category Features | |||
| Business Performance Management Software | |||
| Scorecards | |||
| Visual Analytics | |||
| Key Performance Indicators | |||
| Trend Analysis | |||
| Budgeting/Forecasting | |||
| Reporting/Analytics | |||
| Progress Tracking | |||
| Predictive Analytics | |||
| Performance Metrics | |||
| Financial Management | |||
| Ad hoc Reporting | |||
| Dashboard | |||
| Data Visualization | |||
| Strategic Planning | |||
| Goal Setting/Tracking | |||
| Data Management | |||
| Collaboration Tools | |||
| Data Extraction | |||
| KPI Monitoring | |||
| Benchmarking | |||
| Activity Planning | |||
| Artificial Intelligence | |||
| Team Communication Software | |||
| File Sharing | |||
| Document Management | |||
| Meeting Management | |||
| Progress Tracking | |||
| Real-Time Chat | |||
| Mobile Access | |||
| Search/Filter | |||
| Content Management | |||
| Discussions/Forums | |||
| Real Time Updates | |||
| Reminders | |||
| Surveys & Feedback | |||
| Video Conferencing | |||
| Drag & Drop | |||
| @mentions | |||
| Alerts/Notifications | |||
| Collaboration Tools | |||
| Access Controls/Permissions | |||
| Audio Calls | |||
| Task Management | |||
| Calendar Management | |||
| Contact Management | |||
| Project Management | |||
| File Management | |||
| Email Management | |||
| Artificial Intelligence | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Conference Software | |||
| Email Marketing | |||
| Ticketing | |||
| Sponsorship Management | |||
| Badge Management | |||
| Registration Management | |||
| Social Media Integration | |||
| Discount Management | |||
| Event Calendar | |||
| Real Time Analytics | |||
| Activity Dashboard | |||
| Credit Card Processing | |||
| Barcode/Ticket Scanning | |||
| Website Management | |||
| Attendee Management | |||
| Event Scheduling | |||
| Visitor Registration | |||
| CRM | |||
| Feedback Management | |||
| Meeting Management | |||
| Survey/Poll Management | |||
| Online Registration | |||
| Self Check-in/Check-out | |||
| Access Controls/Permissions | |||
| Lead Capture | |||
| Collaboration Tools | |||
| Engagement Tracking | |||
| Live Streaming | |||
| Live Chat | |||
| On-Demand Webcasting | |||
| Presentation Streaming | |||
| Screen Sharing | |||
| SMS Reminders | |||
| Recording | |||
| Artificial Intelligence | |||
| Business Phone Systems Software | |||
| Employee Directory | |||
| Call Monitoring | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Transfer | |||
| Call Recording | |||
| Voice Mail | |||
| Call Logging | |||
| Mobile Access | |||
| Call Routing | |||
| Virtual Call Center | |||
| Video Conferencing | |||
| Queue Management | |||
| Automated Attendant | |||
| PBX | |||
| Artificial Intelligence | |||
| Call Recording Software | |||
| Interaction Tracking | |||
| Call Tagging | |||
| Computer Telephony Integration | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| File Transfer | |||
| IVR/Voice Recognition | |||
| Performance Metrics | |||
| Recording | |||
| Event Triggered Actions | |||
| Activity Dashboard | |||
| Contact Management | |||
| Scheduled Recording | |||
| Voice Mail | |||
| Call Transcription | |||
| Reporting & Statistics | |||
| Call Center Management | |||
| Auto-Dialer | |||
| Artificial Intelligence | |||
| Cloud Communication Platform Software | |||
| File Sharing | |||
| Fax Management | |||
| Chat/Messaging | |||
| IVR/Voice Recognition | |||
| Call Recording | |||
| Audio/Video Conferencing | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Cloud PBX Software | |||
| Call Routing | |||
| Call Reporting | |||
| Conferencing | |||
| Virtual Extensions | |||
| Automatic Call Distribution | |||
| Video Conferencing | |||
| Call Tracking | |||
| SIP Trunking | |||
| Third-Party Integrations | |||
| Call Transfer | |||
| Ring Groups | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Queue Management | |||
| Role-Based Permissions | |||
| Fax Management | |||
| Alerts/Notifications | |||
| Communication Management | |||
| Call List Management | |||
| Customizable Reports | |||
| Call Recording | |||
| Call Disposition | |||
| IVR/Voice Recognition | |||
| Call Monitoring | |||
| Activity Dashboard | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| Remote Work Software | |||
| Softphone | |||
| Video Conferencing | |||
| Meeting Management | |||
| Remote Support | |||
| Communication Management | |||
| Time Zone Tracking | |||
| Third-Party Integrations | |||
| Electronic Signature | |||
| Live Chat | |||
| Video Chat | |||
| Task Management | |||
| Workflow Management | |||
| Collaboration Tools | |||
| Access Controls/Permissions | |||
| Progress Tracking | |||
| Employee Activity Monitoring | |||
| Reporting & Statistics | |||
| Document Management | |||
| Artificial Intelligence | |||
| Softphone Software | |||
| Call Logging | |||
| Caller ID | |||
| Video Conferencing | |||
| Call Routing | |||
| Call Recording | |||
| Caller Profiles | |||
| Live Chat | |||
| Artificial Intelligence | |||
| Telephony Software | |||
| Call Center Management | |||
| Call Transfer | |||
| Computer Telephony Integration | |||
| VoIP | |||
| Voice Mail | |||
| Reporting/Analytics | |||
| Caller ID | |||
| Call Monitoring | |||
| Call Recording | |||
| Multi-Channel Communication | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Unified Communications Software | |||
| Reporting & Statistics | |||
| Call Routing | |||
| Mobile Access | |||
| Contact Management | |||
| SMS Messaging | |||
| Voice Mail | |||
| Multi-User Collaboration | |||
| Two-Way Audio & Video | |||
| File Sharing | |||
| Multi-Channel Communication | |||
| Call Recording | |||
| Screen Sharing | |||
| Task Management | |||
| Artificial Intelligence | |||
| VoIP Software | |||
| IVR/Voice Recognition | |||
| Call Screening | |||
| Caller ID | |||
| Call Routing | |||
| Call Monitoring | |||
| Contact Management | |||
| SIP Trunking | |||
| Computer Telephony Integration | |||
| Call Recording | |||
| Call Center Management | |||
| Call Transfer | |||
| Reporting & Statistics | |||
| Auto-Dialer | |||
| Automatic Call Distribution | |||
| Mobile Access | |||
| Voice Mail | |||
| Call Tracking | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | ||
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | ||
| Pricing Model | Flat Rate | Per Feature | |
| Support | Email, Phone, Chat, Knowledge Base | NA | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
