3CX vs 2Chat – Find the Best Fit for You

Trying to decide between 3CX and 2Chat? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of 3CX and 2Chat

Product
Review & Ratings

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Description

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilitating remote communication. Its call center functionalities include call queuing, reporting, and recording. The system i... Read more about 3CX

2Chat is a live chat software designed to enhance customer support and engagement through real-time communication. The platform enables businesses to connect with website visitors, answer inquiries, and provide assistance instantly, improving customer satisfaction and driving conversions. 2Chat’s user-friendly interface allows customer service agents to manage multiple conversations simultaneous... Read more about 2Chat

Free Trial

More than 30 days

Available

Starting Price

$195 Per Month

$35 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based,
Pricing Model Flat Rate Flat Rate
Support Email, Phone, Chat, Knowledge Base Email, Chat, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About 3CX vs 2Chat

In comparing 3CX and 2Chat, both platforms offer robust communication solutions, but they cater to different needs. 3CX excels in providing a comprehensive VoIP phone system with advanced features suitable for businesses seeking a unified communication platform. In contrast, 2Chat focuses on streamlined messaging and collaboration, ideal for teams prioritizing real-time chat and project management. Ultimately, the choice between 3CX and 2Chat depends on whether a business values extensive telephony capabilities or efficient team collaboration tools.