Best Online Incident Management Software

In an always-connected world, many businesses prefer incident management software solutions that require no local installation. Below, you’ll find top online incident management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 5 avg. rating from 07 reviews

Last Updated: September 18, 2025

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406 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Web-Based Incident Management Software

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SitePatterns is a powerful incident management software that helps organizations respond to and resolve incidents efficiently, minimizing the impact on operations and ensuring business continuity. This platform is designed to streamline the entire incident management process, from detection and reporting to resolution and recovery. SitePatterns enables teams to capture detailed incident reports, a... Read more about SitePatterns

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

AndSafety Observations is a specialized Incident Management Software designed to help organizations effectively track, manage, and resolve incidents, ensuring workplace safety, regulatory compliance, and operational continuity. This comprehensive platform offers a wide range of features, including incident reporting, risk assessment, corrective action tracking, compliance monitoring, and detailed ... Read more about AndSafety Observations

Free Trial

NA

Pricing Type

$2 Per month

Location

Netherlands

REDWERT is a powerful incident management software designed to help businesses respond quickly and effectively to incidents across various industries. It enables organizations to track, manage, and resolve incidents in real time, ensuring that issues are addressed promptly to minimize disruption. REDWERT’s intuitive interface allows teams to log incidents, assign tasks, and monitor progress thro... Read more about REDWERT

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Location

India

XiteiT is an innovative IT management software designed to streamline the management of technology infrastructure, enhance cybersecurity, and improve operational efficiency. It provides a centralized platform for businesses to monitor and control their IT systems, including networks, servers, and applications. XiteiT’s features include real-time monitoring, automated updates, incident tracking, ... Read more about XiteiT

Free Trial

Available

Pricing Type

$1899 Per month

Location

Israel

Critical is an employee engagement software designed to help businesses foster a more motivated, productive, and satisfied workforce. The platform allows companies to measure, track, and improve employee engagement through a variety of features, including surveys, feedback tools, and performance management. With Critical, managers can create personalized engagement strategies based on real-time da... Read more about Critical

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NA

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Location

United States

Hello Houston is a maintenance management software that allows businesses to track maintenance schedules, manage work orders, and ensure asset reliability. The platform provides tools for scheduling preventive maintenance, documenting repairs, and tracking asset history, supporting efficient maintenance workflows. Hello Houston’s analytics offer insights into maintenance costs, downtime, and equ... Read more about Hello Houston

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Location

Belgium

SafeRecord is an incident management software that enables businesses and organizations to efficiently track, manage, and resolve incidents or accidents across various industries. Whether dealing with workplace safety issues, security breaches, or customer complaints, SafeRecord centralizes incident reporting and streamlines the resolution process. The platform allows users to log incidents in rea... Read more about SafeRecord

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Available

Pricing Type

$60 Per month

Location

New Zealand

WhistleForm is a compliance software designed to help businesses and organizations create secure and anonymous reporting channels for whistleblowers. The platform allows employees and stakeholders to report unethical behavior, fraud, or other compliance issues without fear of retaliation. WhistleForm provides a confidential, encrypted environment for submissions, ensuring that sensitive informatio... Read more about WhistleForm

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Available

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Location

Netherlands

Ouvidor Digital is an incident management software designed to help businesses track, manage, and resolve incidents in real time. The platform allows organizations to document and categorize incidents, assign responsibilities, and monitor progress from initial report to resolution. Ouvidor Digital includes features for incident tracking, root cause analysis, and reporting, enabling businesses to i... Read more about Ouvidor Digital

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Location

Brazil

Voice Clearity is a state-of-the-art call center software designed to enhance the efficiency and effectiveness of customer service operations. It offers a comprehensive platform for managing inbound and outbound calls, ensuring seamless communication between agents and customers. Voice Clearity features advanced call routing, automatic call distribution (ACD), and interactive voice response (IVR) ... Read more about Voice Clearity

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Location

India

Incidento is an intuitive and robust incident management software designed to help organizations efficiently manage and resolve incidents, ensuring business continuity and minimizing risks. With its user-friendly interface, Incidento allows businesses to track and document incidents in real time, from the moment they occur until they are resolved. The software streamlines communication and collabo... Read more about Incidento

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NA

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Location

United States

AreYouSafe is a specialized incident management software designed to help organizations efficiently track, report, and analyze incidents and emergencies. This platform provides users with tools to document incidents, manage investigations, and implement preventive measures effectively. With AreYouSafe, organizations can streamline their incident reporting processes, ensuring timely and accurate do... Read more about AreYouSafe

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Location

India

Tesseron is an IT service management software that helps IT teams deliver efficient support and manage IT assets effectively. The platform provides features for ticketing, incident management, asset tracking, and knowledge base creation, enabling IT departments to respond to user requests quickly and maintain IT infrastructure. Tesseron’s user-friendly dashboard allows IT administrators to prior... Read more about Tesseron

Free Trial

Available

Pricing Type

$24.9 Per user

Location

Germany

Proact is a comprehensive Environmental, Health, and Safety (EHS) management software designed to help organizations streamline the management of their EHS processes, ensuring compliance with regulatory requirements and improving workplace safety. This software offers robust tools for tracking environmental impact, occupational health, and safety incidents across various business units. Proact all... Read more about Proact

Free Trial

Available

Pricing Type

$2 Per user

Location

United States

Red Alert is a comprehensive incident management software designed to help organizations effectively handle and resolve incidents in a timely and efficient manner. The platform offers a wide range of tools for incident reporting, tracking, and resolution, ensuring that every incident is addressed promptly and systematically. With features such as real-time alerts, customizable workflows, and autom... Read more about Red Alert

Free Trial

NA

Pricing Type

$107 Per month

Location

New Zealand

Alert Manager is a robust incident management software designed to streamline the way organizations handle and respond to critical alerts. With its powerful notification system, it helps teams detect and manage incidents efficiently, ensuring rapid response times and minimal service disruptions. Its intuitive interface allows team members to prioritize, categorize, and assign alerts to the right p... Read more about Alert Manager

Free Trial

NA

Pricing Type

$199 Per month

Location

United States

24Cevent is an incident management software designed to help businesses efficiently manage and respond to incidents, ensuring minimal disruption to operations. The platform provides tools for tracking and documenting incidents in real time, allowing teams to quickly identify, report, and address issues as they arise. 24Cevent enables users to categorize incidents, assign priorities, and set deadli... Read more about 24Cevent

Free Trial

Available

Pricing Type

$60 Per user

Location

Chile

BAG-Tower is an incident management software designed to help organizations manage and resolve incidents efficiently, minimizing disruption to business operations. With BAG-Tower, users can report incidents, assign resolution tasks, and monitor progress through a centralized dashboard. The software’s customizable workflows allow companies to tailor incident handling to meet their specific needs.... Read more about BAG-Tower

Free Trial

Available

Pricing Type

$5 Per month

Location

France

Assetze is an IT asset management software that helps organizations track, manage, and optimize their IT assets, from hardware to software licenses. With Assetze, businesses can monitor the lifecycle of assets, track usage, and ensure compliance with licensing agreements, reducing the risk of overuse or underutilization. The platform includes tools for asset tagging, inventory tracking, and deprec... Read more about Assetze

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NA

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Location

India

PushPulse is a robust emergency notification software designed to help businesses and organizations communicate critical information during emergencies. Whether it's a natural disaster, safety alert, or system outage, PushPulse enables real-time alerts to be sent via multiple communication channels, including SMS, email, push notifications, and social media. The software offers customizable templa... Read more about PushPulse

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NA

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Location

United States

easylience is an intuitive incident management software that enables organizations to effectively handle and resolve incidents, minimizing disruptions and ensuring business continuity. The software is designed to help businesses quickly identify, assess, and respond to incidents, from IT issues and security breaches to accidents and service disruptions. With its user-friendly interface, easylience... Read more about easylience

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NA

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Location

France

Simpli Inspect is a user-friendly inspection software designed to streamline and enhance the inspection process for businesses in industries such as construction, manufacturing, and facilities management. The software enables inspectors to efficiently document inspections, record findings, and generate reports on-site using mobile devices. Simpli Inspect’s customizable templates allow users to c... Read more about Simpli inspect

Free Trial

Available

Pricing Type

$29 Per user

Location

India

Zendic is a robust incident management software designed to help organizations efficiently handle and resolve incidents while minimizing business disruption. It offers a comprehensive set of features that allow companies to track, document, and manage incidents from detection through resolution. Zendic provides an intuitive dashboard where teams can log incidents, assign tasks, and monitor their p... Read more about Zendic

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NA

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Location

France

Medblaze Infini is a high-performance quality management software designed specifically for healthcare organizations. With its comprehensive set of features, it allows hospitals, clinics, and healthcare providers to streamline quality control processes and ensure compliance with industry regulations. Medblaze Infini supports the management of audits, corrective actions, risk assessments, and docum... Read more about Medblaze Infini

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NA

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Location

India

Aquaint is a powerful document management software designed to simplify the storage, retrieval, and sharing of digital documents across organizations. It enables teams to securely store and organize their files in a centralized cloud-based repository, making it easier to access documents from anywhere, anytime. Aquaint features advanced search functionality, version control, and document tagging t... Read more about Aquaint

Free Trial

Available

Pricing Type

$60 Per month

Location

United Kingdom

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