Best Chatbot Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right chatbot software can significantly improve your workflow and help you compete more effectively. Here, we feature the top chatbot software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 03, 2025

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Popular Picks in Chatbot Software

Chatfuel

Chatfuel

$15 Per feautre

Dialogflow

Dialogflow

perfeature

Drift

Drift

$2500 Per month

List of Top Best Chatbot Software for Small Businesses

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ChatCreate is a live chat software that helps businesses engage with website visitors in real-time, enhancing customer service and improving conversion rates. The platform allows companies to set up live chat widgets on their websites, enabling visitors to easily reach support agents for immediate assistance. ChatCreate features customizable chat templates, automated responses, and intelligent rou... Read more about ChatCreate

Free Trial

Available

Pricing Type

Contact Vendor

Location

Latvia

KLoBot is a powerful conversational AI platform designed to streamline customer interactions across various channels. Using advanced natural language processing (NLP) and machine learning (ML), KLoBot can understand and engage in human-like conversations, providing instant responses to customer queries. The platform enables businesses to create customized chatbots and virtual assistants that handl... Read more about KLoBot

Free Trial

Available

Pricing Type

$1000 Per feautre

Location

United States

Web1on1 is an advanced live chat software designed to enhance customer communication and support for businesses of all sizes. This platform provides a comprehensive suite of tools for real-time customer engagement, allowing organizations to interact with website visitors and address inquiries promptly. Web1on1 features an intuitive interface that simplifies chat management, enabling users to monit... Read more about Web1on1

Free Trial

Available

Pricing Type

$99 Per month

Location

Netherlands

Ellie is an advanced artificial intelligence software designed to help businesses automate decision-making processes and improve operational efficiency. The platform uses machine learning and natural language processing to analyze vast amounts of data, providing actionable insights and predictions. Ellie is particularly valuable in industries such as healthcare, finance, and retail, where real-tim... Read more about Ellie

Free Trial

NA

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Contact Vendor

Location

United States

RateParity is a chatbot software designed to enhance customer engagement and support by providing instant, automated assistance through conversational AI. The platform allows businesses to create customizable chatbots that can handle a wide range of customer interactions, from answering frequently asked questions to booking reservations or processing simple orders. RateParity’s natural language ... Read more about RateParity

Free Trial

Available

Pricing Type

$300 Per year

Location

Cyprus

Let’s Talk is an intuitive live chat software designed to enhance customer engagement and improve support experiences. The platform allows businesses to interact with website visitors in real time, answer inquiries, and resolve issues instantly. With features like automated greetings, chat routing, and multi-channel support, Let’s Talk helps businesses deliver personalized, responsive service ... Read more about Let's Talk

Free Trial

NA

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Contact Vendor

Location

Chile

WriteMe is an innovative AI writing assistant software designed to help content creators, marketers, and professionals produce high-quality written content quickly and efficiently. Powered by advanced natural language processing (NLP) algorithms, WriteMe assists users with tasks ranging from drafting blog posts and articles to creating email campaigns, social media posts, and reports. The software... Read more about WriteMe

Free Trial

Available

Pricing Type

$10 Per month

Location

Pakistan

Intervy is an employee engagement software that helps organizations boost employee satisfaction and productivity by fostering a positive workplace culture. With Intervy, businesses can measure employee engagement through surveys, polls, and feedback tools, gaining real-time insights into the morale and needs of their workforce. The software offers customizable engagement campaigns, allowing compan... Read more about Intervy

Free Trial

NA

Pricing Type

$2.4 Per user

Location

Latvia

AutoRepl is an intelligent chatbot software designed to streamline customer interactions and improve service efficiency. With natural language processing (NLP) capabilities, AutoRepl can understand and respond to customer inquiries accurately, making it an ideal solution for handling routine questions, troubleshooting, and order processing. The software offers customization options that allow busi... Read more about AutoRepl

Free Trial

NA

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Location

Turkey

Roanna AssistantAI is a conversational AI chatbot designed to enhance customer service by providing instant support. It uses natural language processing to understand and respond to user queries, making interactions feel intuitive and efficient. Roanna AssistantAI integrates with multiple platforms, including websites, messaging apps, and social media, allowing businesses to engage customers seaml... Read more about Roanna AssistantAI

Free Trial

NA

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Location

Japan

Invocom is a chatbot software that enables businesses to automate customer interactions, improving engagement and response times. It provides a platform for building and deploying chatbots that handle tasks such as answering FAQs, processing orders, and scheduling appointments. Invocom’s drag-and-drop interface allows users to create chatbot workflows without coding, making it accessible for non... Read more about Invocom

Free Trial

Available

Pricing Type

$40 Per user

Location

United States

Orimon AI is a chatbot software that empowers businesses to automate customer interactions and enhance engagement across digital platforms. Powered by artificial intelligence, Orimon AI provides natural language processing (NLP) capabilities that enable it to understand and respond to customer queries accurately and conversationally. The software can be deployed on websites, mobile apps, and socia... Read more about Orimon AI

Free Trial

NA

Pricing Type

$19 Per month

Location

India

UseChat is a powerful and easy-to-use chatbot software that enables businesses to automate customer interactions and enhance user engagement. With UseChat, businesses can deploy AI-powered chatbots on websites, social media platforms, and messaging apps, providing instant support and improving the customer experience. The software uses natural language processing (NLP) and machine learning to unde... Read more about UseChat

Free Trial

Available

Pricing Type

$19 Per month

Location

United Kingdom

Productivity as a means of motivation for new ideas and strategic thinking.

Simplifica+ is a powerful shipment tracking software that helps businesses monitor and manage their shipping operations efficiently. With its intuitive interface, Simplifica+ allows users to track shipments in real time across multiple carriers, providing updates on delivery status, expected arrival times, and any delays. The software integrates seamlessly with major carriers, such as FedEx, UPS, ... Read more about Simplifica+

Free Trial

NA

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Contact Vendor

Location

Brazil

RoboResponseAI is a chatbot software that enables businesses to automate customer service and enhance user engagement through AI-driven conversations. This platform allows companies to build chatbots that handle common customer inquiries, provide product information, and guide users through the sales process. RoboResponseAI’s natural language processing capabilities make interactions feel more h... Read more about RoboResponseAI

Free Trial

NA

Pricing Type

$19 Per month

Location

India

Happilee is an advanced chatbot software designed to help businesses enhance customer interactions, improve service delivery, and automate routine tasks. This AI-powered chatbot can be integrated into websites, mobile apps, and social media platforms to engage with customers in real-time, providing instant responses to inquiries and resolving issues without the need for human intervention. Happile... Read more about Happilee

Free Trial

NA

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Location

India

TeamGPT is an advanced chatbot software powered by generative AI, designed to enhance customer service and team collaboration. Ideal for businesses looking to provide efficient, 24/7 support, TeamGPT can handle a wide range of tasks, from answering customer queries to managing internal communication. Built using state-of-the-art natural language processing (NLP) and machine learning models, the so... Read more about TeamGPT

Free Trial

NA

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Location

Japan

GPTBase is an intelligent chatbot software that leverages the power of generative AI to provide conversational support and automate customer interactions. Designed for businesses across industries, GPTBase can be deployed on websites, mobile apps, and messaging platforms to handle a wide range of customer inquiries, from frequently asked questions to complex problem-solving. The platform’s advan... Read more about GPTBase

Free Trial

NA

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Location

Japan

Cronbot.AI is an advanced chatbot software that leverages artificial intelligence to enhance customer interactions and support automation. With its natural language processing (NLP) capabilities, Cronbot.AI can understand, interpret, and respond to customer inquiries in real-time, providing immediate assistance across various digital channels, including websites, mobile apps, and social media plat... Read more about Cronbot.AI

Free Trial

NA

Pricing Type

$49 Per month

Location

India

OpenAssistantGPT is a sophisticated chatbot software powered by GPT-3 technology, designed to provide intelligent, human-like interactions with users across various platforms. OpenAssistantGPT can be integrated into websites, mobile apps, and social media channels, offering 24/7 customer support, lead generation, and user engagement. The software uses advanced natural language processing (NLP) to ... Read more about OpenAssistantGPT

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

AI Chatbot Support is an advanced AI-powered chatbot software designed to enhance customer service operations by automating interactions and providing 24/7 support. The platform uses natural language processing (NLP) and machine learning algorithms to understand and respond to customer queries in a human-like manner. AI Chatbot Support can handle a wide range of customer inquiries, from answering ... Read more about AI Chatbot Support

Free Trial

NA

Pricing Type

$40 Per month

Location

NA

Scribo AI is an advanced chatbot software designed to help businesses automate customer interactions and provide personalized experiences across multiple channels. Powered by artificial intelligence and natural language processing (NLP), Scribo AI enables businesses to deploy chatbots that can understand and respond to customer inquiries in real-time, 24/7. The platform allows businesses to create... Read more about Scribo AI

Free Trial

NA

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Contact Vendor

Location

United Kingdom

CX Genie is a robust chatbot software that empowers businesses to enhance customer support and engagement through automated interactions. Built on AI-driven algorithms, CX Genie enables personalized responses and intelligent handling of customer inquiries across platforms like websites, social media, and messaging apps. Its intuitive drag-and-drop interface simplifies chatbot design, allowing team... Read more about CX Genie

Free Trial

NA

Pricing Type

Contact Vendor

Location

Singapore

Convert Chatbot is an intelligent chatbot software designed to improve customer service and engagement through automated, real-time conversations. Using AI and natural language processing (NLP), Convert Chatbot can understand and respond to customer queries across multiple platforms, including websites, mobile apps, and social media. The software enables businesses to provide instant responses to ... Read more about Convert Chatbot

Free Trial

NA

Pricing Type

Contact Vendor

Location

Australia

GptPanda is an advanced chatbot software that uses artificial intelligence (AI) to enhance customer service and automate interactions on websites, apps, and messaging platforms. Powered by natural language processing (NLP), GptPanda enables businesses to create intelligent chatbots that understand and respond to customer queries with human-like accuracy. The software allows businesses to design cu... Read more about GptPanda

Free Trial

NA

Pricing Type

Contact Vendor

Location

Estonia

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