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Buying and selling have become extremely easy with the help of software ratings and reviews. One cannot deny the fact that about 90% of customers today are looking into product review sites before buying a product online. Now, this could be a golden opportunity for B2B and B2C SaaS businesses to increase their customer base by leveraging business software reviews and rating sites.
It is easier for customers to buy a product that has reviews based on performance and other aspects. Customers trust reviews of other customers who have already purchased the product and used it.
With the emergence of software review sites, B2B and SaaS software subscribers now prefer to read the reviews and details of the product before investing. With numerous software review sites in the market, buyers tend to research the product online before even contacting the seller.
If you are a SaaS product owner who wants to leverage the best software reviews and rating websites, you have landed on the right page! Here, you will find why software review websites are so important and how to list your SaaS product on software review sites. You will also find a list of the best software review websites trending in the market.
Let’s dive in.
» Why are Software and Product Review Sites Important?
For instance, a customer may purchase a product online and later be disheartened after using it and want to return it to the seller. However, the return window is closed, and thus, the customer's investment in the product is a loss. It would have been better if the customer had a chance to read online reviews about the product before buying it. It would have saved him/her from incurring a loss.
Consumers check software review sites before choosing a software. A mixture of positive and negative reviews brings more authenticity to the product or software. It increases the trust of the buyer. Rather than a small-scale or medium-scale business, large-scale businesses tend to check SaaS review sites before buying a product or software.
Recommended: Why Customer Reviews are Important for SaaS Products?
It is necessary for software and product companies to list their software and products on B2B software review sites. It helps in reaching a bigger crowd of consumers as the review sites are often ranked high in the Google list. Consumers who search for B2B software and products, find these reviews sites at the top. They are more likely to go through these websites and look for the software and read the reviews before purchasing.
» How Can You List Your Software on a Product and Software Review Website?
In order to make your software successful, the first thing you must do is get it listed on software review websites as soon as possible. There are many good software review platforms available on the market. They may have offered different methods to list software or products. Hence, sticking to only one method might not just work. But do not worry. Since we are here to help you in every possible way, we have included some typical methods to list software or products on software review sites. Here they are:
› Claim Your Software Profile
There is a possibility that your software or SaaS product may already be listed on review websites. The first thing you should do is go to the review site and search for your software. If you find it already listed, then all you need to do is claim that software profile. Different review websites have different policies and procedures to validate software profiles. You have to follow them carefully to successfully claim your software profile. You can also contact the review website’s customer support to get additional help in claiming your software profile.
› “Get Listed” or “Add Software” Button
In many cases, there is a “Get Listed” or “Add Software” button on the website’s homepage. Simply visit the review website homepage, find this button, and initiate the software listing process by clicking on it. Follow some simple steps, input the required software information, finish all the steps successfully, and you are good to go!
› Create an Account, Sign In, Add Software
Many software review websites allow businesses to list their software only after creating an account on their platform. Usually, there is a “Sign Up” or “Sign In” button located on the homepage to start the account creation process. You may register with that particular review site and sign in to list your software.
Note: Software listing steps may be different based on software review websites’ policies and procedures.
» How to Leverage Software Review Platforms to Achieve Higher Goals?
With many top-notch software reviews and rating platforms in the market, just listing your software on the review platform might not be enough. You must take some initiative and start leveraging the review and rating site smartly to achieve desired goals. If you don’t know where to start, here’s what you may do:
› Paid Listing on The Top Review Sites
Review websites have a paid section for sponsors. It acts as an ad posting on the page. The paid listing gives an edge over the rival software listed on the website. You may consider getting a sponsorship to get a competitive edge.
› Ask For Reviews From Customers
A good review does wonders. You may ask your loyal customers to review your software or product. You may also allow customers to add reviews on various points, such as effectiveness, ease of use, core features, etc. After these reviews are successfully approved, you may showcase them as testimonials on your software profile.
Recommended: How to Get More Customer Reviews?
› Respond to All Reviews
Good or bad, you should respond to all reviews of your product. If the review is good, then appreciate it. If not, try to understand the customer’s issue and put in maximum effort to resolve it. This will let your customers know that you care about them and might be able to change that review into a testimonial.
» What Are The Best Software Reviews Sites?
Now you know why review sites are important and how to leverage them for your business’s benefit. It is time to introduce you to some of the best review websites in the market.
Here is the list of Top Software Review Sites | Product Review Sites
1. G2
G2 is one of the leading software and services reviews & rating sites in the world. With more than 2,566,800 reviews on the latest software and service-providing companies, it leverages over the other review sites. It gives transparent and honest reviews of the software and services. Reviews about products on this website are often by trusted consumers. It helps in making the best business decisions.
Enterprise technology investors, analysts, and buyers use the website to compare and choose software and products based on peer reviews. With the help of technologists and software analysts, G2 provides the perfect verdict on each software and product listed on it. Businesses find it as an opportunity to get listed on G2 as it alters and changes the business scenario of the company.
Key Details of G2:
Founded Year: 2012
Categories: 2,100+
Software & Companies Listed: 145,000+
Ideal For: Small, medium, and large businesses.
2. SoftwareWorld
Software is an inevitable technology for the competent growth of your company. With the market booming with customized and dynamic software, small and medium-scale companies might be left confused about choosing the right profitable software. Real-time software and service-providing company review sites like SoftwareWorld segregate the software and services as per the users’ type and requirements.
SoftwareWorld is one of the best review sites, with thousands of software and service company listings and more than 350 software categories. It showcases the best software and companies with collective reviews and ratings from real users and customers. As soon as start-up companies or prevailing business houses evaluate their requirements and understand the basic needs of their clients, employees, and customers, they can follow the ratings and reviews provided on SoftwareWorld to make a wise decision. The website provides a collaborative review by dynamically categorizing the software and service companies according to the individual business’s demands.
Key Details of SoftwareWorld:
Founded Year: 2017
Categories: 400+
Software Listed: 5000+
Companies Listed: 2000+
Ideal For: Small, medium, and large businesses.
3. Capterra
Capterra is one of the most popular SaaS review sites that give consumers an insight into the latest and trending B2B software and service-providing companies available for the business. It is owned by Gartner.
With over 2 million reviews and hundreds of categories on the website, Capterra provides recommendations about the top-rated SaaS software in each category. It has blog posts, buyer’s guides, and user reviews for consumers to select the perfect SaaS software as per their needs.
What’s more, Capterra offers personalized software recommendations from experienced real human advisors. It has an intuitive interface that allows users to explore the platform hassle-free and offers a great user experience while efficiently comparing solutions side-by-side.
Key Details of Capterra:
Founded Year: 1999
Categories: 900+
Solutions: 100,000+
Ideal For: Small and mid-sized businesses.
4. Software Advice
Software Advice is a SaaS software directory that allows inspecting different SaaS software listed in the website before buying. It helps customers figure out the best-suited software solution for their enterprise. Software Advice is a comprehensive platform that provides honest and truthful reviews from the original users.
The platform allows customers to have product comparisons and gives opportunities to software vendors to be in sync with potential customers directly. With over 390 detailed software guides that include thorough descriptions and reviews, Software Advice covers the aspects of ease of use, functionality, quality, and support. It also provides screenshots to show customers the user interface of the software.
Key Details of Software Advice:
Founded Year: 2005
Categories: 600+
Software Listed: 11,000+
Ideal For: Small, medium, and large businesses.
5. PCMag
PCMag is the best review site that emphasizes providing copiousness of content that includes coverage of world-class software. The company provides well-designed reviews on software that is commonly used or newly launched for its custom domain. PCMag is a complete guide to peripherals, upgrades, and PC computers as well. On PCMag, users get a revised review along with a comparison chart stating the importance and usability of the software, which is divided into various categories. Hence, if you are a novice user or a power user, PCMag reviews will help you choose the best software online. What’s more, the platform’s What’s New Now section displays trending topics and stories handpicked by PCMag editors, which allows businesses to stay current in this dynamic market.
Key Details of PCMag:
Founded Year: 1982
Categories: 230+
Ideal For: Small to mid-sized businesses.
6. FinancesOnline
FinancesOnline is one of the fastest-growing B2B software solutions review websites. It is a platform where clients can find software and service-providing companies. It allows consumers to compare software and provides a brief description of the software's price, ease of use, features, and more. The reviews, compiled by a team of experts in B2B software analysis, help the consumer choose wisely. For consumers, FinancesOnline acts as a handy comparison tool.
The platform has a smart score system to ensure top-notch methods for evaluating comprehensive software scores. It includes various elements, such as core features, collaboration, customization, and integrations.
Key Details of FinancesOnline:
Founded Year: 2012
Categories: 110+
Software Vendors Listed: 14,000+
Ideal For: Small to mid-sized businesses and remote work.
7. TechnologyAdvice
TechnologyAdvice is one of the top-rated B2B software review sites that are equipped with a product selection tool. TechnologyAdvice is dedicated to educating, advising, and connecting sellers and buyers through its advanced technology. The software are shortlisted on the site as per their features and customer reviews that help the potential buyers to understand what product works well for them.
Entrusted by 600+ tech giants like IBM, Oracle, and Salesforce, TechnologyAdvice is a business technology marketplace that helps in product selection based on category, features, industry demands, and reviews. The platform’s core purpose is to generate new opportunities for its customers, communities, and audiences.
Key Details of TechnologyAdvice:
Founded Year: 2006
Categories: 160+
Software Listed: 5000+
Technology Topics Covered: 200+
Ideal For: Small, medium, and large businesses.
8. SourceForge
SourceForge is the biggest software and services review and comparison site on the web. Around 20 million users per month come to SourceForge to compare business software and services, read user reviews, and develop and download open-source software.
The platform offers reviews and comparisons of thousands of business software and services spanning over 2,500 categories. SourceForge is also home to over 500,000 open-source software projects. It is the ultimate resource for comparing all types of software and services. SourceForge also offers an effective way for business software, SaaS, and business services companies to acquire new customers and promote their products and services.
Key Details of SourceForge:
Founded Year: 1999
Categories: 2,500+
Software & Companies Listed: 600,000+
Ideal For: Small, medium, and large businesses.
9. SaasGenius
SaasGenius is one of the top-class software review websites that help in searching software options. Users can easily submit reviews on the website. The submitted reviews will be thoroughly evaluated before being posted. The platform collaboratively works with companies and integrates a wide range of third-party services. Consumers may find a complete directory of SaaS products, covering all the vital product information, pricing, alternatives, reviews, and comparisons.
Furthermore, SaasGenius allows consumers to compare and discover new business tools. The reviews are based on a unique submission system and guarantee unbiased information. As for vendors, the platform allows them to add their products and tools to the website for free.
Key Details of SaasGenius:
Founded Year: 2015
Categories: 17
Software Listed: 170
Ideal For: Small & mid-sized businesses, technology enthusiasts, investors, and venture capitalists.
10. GetApp
With thousands of software profiles in the review section, GetApp helps small and medium-scale businesses search, compare, and review business software. It is a software advisory website with software tools listed on it for review. Amongst all the categories, the most popular ones are CRM software, collaboration tools, finance and accounting software, HR and employee management solutions, integral solutions, project management systems, marketing solutions, business intelligence and analytics software, etc.
GetApp is a Gartner company. The review process is considerably quicker than that of other review sites. It offers user insights coupled with software recommendations to assist users in decision-making.
Key Details of GetApp:
Founded Year: 2010
Categories: 900+
Software Listed: 37,000+
Ideal For: Small, medium, and large businesses.
11. SoftwarePundit
SoftwarePundit has helped over 25,000 businesses discover and select software products they can count on. It is one of the best review websites, with an in-house team of experts who research and hand-test each piece of software that they cover. Every insight and recommendation that you read on SoftwarePundit was written by a dedicated SoftwarePundit Analyst who believes that buying the right software for your business shouldn’t be so difficult.
What’s more, SoftwarePundit offers comprehensive software buying guides expertly crafted for small to mid-size businesses to streamline their software hunt. The platform also offers 24/7 live chat support where you can get solutions to your vital questions.
Key Details of SoftwarePundit:
Founded Year: 2012
Categories: 30+
Software Listed: 300+
Ideal For: Small businesses.
12. PeerSpot (Previously IT Central Station)
PeerSpot is a crowdsourced review site that provides guaranteed tech feedback for enterprise businesses. It is an instantaneous platform with dynamic research results. PeerSpot has a strong and secure verification procedure. Every feedback or review is verified by the site before publishing on the website. The website provides an unbiased perception of users who have already used the tools available for review.
PeerSpot offers other services and information, such as Q&A support and online forums. Customers can easily explore the Q&A section to get resolutions for general questions. Reviewers and customers can be a part of online forums to share their experiences with other customers.
Key Details of PeerSpot:
Founded Year: 2011
Categories: 700+
Software Listed: Not Disclosed
Ideal For: SMBs and enterprise tech professionals.
13. Top Ten Reviews
As the name suggests, Top Ten Reviews provides reviews on products categorized according to each product grouping and displayed in an easy-to-digest format. The company has been in the market for over 20 years and is successful in providing comprehensive reviews and rankings of software available in the market. Top Ten Reviews understands the diversity of requirements of individual users and hence, displays reviews according to features and pricing.
Top Ten Reviews has assembled a team of experienced and skilled professionals who excel at utilizing different methodologies to review the latest software products. The platform also displays the latest trends, deals, and tools to ensure customers get the best out of everything.
Key Details of Top Ten Reviews:
Founded Year: 2003
Categories: Not Disclosed
Product Listed: Not Disclosed
Ideal For: Small & mid-sized businesses.
14. DiscoverCloud
DiscoverCloud is a business software reviews website that allows businesses to search for SaaS solutions software. It includes a dictionary of 3,100 business tools distributed in more than 100 categories. DiscoverCloud also enables consumers to easily compare different categories, like business intelligence, marketing tools, automation tools, sales intelligence, etc. It has a free product listing option for software companies.
The company consists of seasoned analysts, researchers, and marketers. They all share the same goal: helping consumers get their desired product and ensuring businesses achieve new milestones. What’s more, DiscoverCloud has an intuitive user interface to ensure every customer can easily explore the platform regardless of their skill level.
Key Details of DiscoverCloud:
Founded Year: 2012
Categories: 119
Software Listed: 3,100
Ideal For: Small, medium, and large businesses.
15. TrustRadius
Founded in 2012, TrustRadius is one of the best software ratings and reviews websites in the globe. The company helps both the vendors and the buyers to achieve their desired goals. This website allows businesses to add their SaaS products and software to the platform so that they gain momentum in due course with exposure in the market. TrustRadius also enables buyers to make better product purchasing decisions by facilitating them with genuine and reliable software reviews and B2B insights to learn more about the products.
TrustRadius is an unbiased platform with genuine reviews and in-depth buyer’s guides. This website's reviewers are pre-authenticated, and only then are they allowed to give reviews and insights about every product or software listed on the platform.
Key Details of TrustRadius:
Founded Year: 2012
Categories: 550+
Software Listed: Not Disclosed
Ideal For: Small, medium, and large businesses.
16. Crozdesk
Crozdesk is a comprehensive business software search, and reviews site where you can find the right software with just one click. The website has a unique way of offering filtered products and software to users. It provides a Software Finder Form where users can input their requirements. Crozdesk then analyzes those requirements, creates lists of shortlisted products that fit users' demands, and displays them in an easily digestible manner.
Since 2014, Crozdesk has been helping buyers in seeking the best result. It provides an open platform where you can compare thousands of software across more than 350 different categories. Crozdesk provides analyzed reports, curated software stacks, user recommendations, and expert reviews to help businesses boost their productivity through the best software.
Key Details of Crozdesk:
Founded Year: 2014
Categories: 350+
Software Listed: 25,350+
Ideal For: Small, medium, and large businesses.
17. Fit Small Business
Fit Small Business is one of the top software review sites that consider the varying demand for small sectors and provide information on software to boost productivity. The platform provides real-time extensive research by talking to business owners, interviewing experts, and analyzing products by trying them out. The assembled team of researchers includes experts from various genres like finance, accounting, human resources, and sales.
Since its inception in 2013, Fit Small Business has helped 28 million small sector businesses grow and boost productivity by utilizing expert advice and software research. Additionally, the company has an open software review form that enables the user to put in their ideas and help prospective users to go through them before making a purchase.
Key Details of Fit Small Business:
Founded Year: 2013
Categories: 15
Software Listed: Not Disclosed
Ideal For: Small businesses.
18. Clutch
Clutch is a renowned B2B service providing companies review site that reviews and ranks companies that are trusted by top firms and decision-makers. Clutch is the best way to gain trust from users by creating a company profile and listing it on the website. The company is used by millions of users to find consultants and business services. Clutch is a reviewing platform that increases the visibility of service providers according to user reviews.
The company employs top working personnel who work day and night to keep the review process professional and helpful for its users. Clutch has vetted and listed more than 280,000 businesses globally to make users' company selection process easy.
Key Details of Clutch:
Founded Year: 2013
Categories: 1,500+
Companies Listed: 280,000+
Ideal For: Small, medium, and large businesses.
19. GoodFirms
GoodFirms is one of the fastest-growing B2B review listing platforms. This platform is specialized in providing authenticated reviews and research on prevailing software trends. Since its foundation in 2014, the company has developed a vast database consisting of over 60,000 vetted client reviews coupled with authentic user insights. Clients can easily access this rich database to get assistance in selecting the appropriate software or company for their business.
Furthermore, GoodFirm follows an advanced methodology and organized processes to rank companies and software in their listing pages. This methodology combines high-value aspects and predefined metrics in its ranking process, such as vital features offering, ease of use, scalability, 360-performance metrics, client reviews, market availability, and more. This ensures that GoodFirms’s users get the right company/software for their businesses.
Key Details of GoodFirms:
Founded Year: 2014
Categories: 480+
Software Listed: 30,000+
Companies Listed: 100,000+
Ideal For: Small, medium, and large businesses.
20. SoftwareSuggest
SoftwareSuggest is one of the top-class software and service provider review sites worldwide. The platform is highly equipped with modern evaluation tools that may help users find the best software or service-providing companies for their unique business requirements. The website helps users shortlist and select features, compare them with multiple software, ask for and receive a quotation from software vendors, and present the perfect reports.
SoftwareSuggest collects reviews from verified users and assists in choosing the best solution. The website also offers data-driven insights into products and services. These insights may help buyers learn more about products and give them confidence to initiate purchase processes.
Key Details of SoftwareSuggest:
Founded Year: 2014
Categories: 1880+
Software & Companies Listed: 50,000+
» How to Select The Best Software Review Platform?
As we discussed many state-of-the-art software and service review websites earlier, you must be wondering which one is the best. Right? Well, the answer is not that simple. As you can see, all the software review sites that we have mentioned here are the best in their ways and possess unique features and characteristics. Choosing the one might be a challenging task. To help you out of this situation, we have gathered some crucial elements to consider. Keep them in mind while choosing the review website, and you may find your preferred review platform.
› 6 Vital Elements to Consider While Choosing The Best Review Websites
- Human-Generated Reviews: Make sure the review platform you choose showcases original human-generated reviews and ratings to ensure the credibility and authenticity of the reviews.
- Depth of Information Provided: Explore your shortlisted software or services and see how detailed information is provided on the review platform. The more in-depth details are there, the better it is to judge the products.
- Software/Service Comparison: Ensure that the software review platform you choose has a feature that allows you to compare software or services with other next-best solutions to gain better insights.
- Credible Methodology: Every review platform follows its own unique review and rating methodology. Get an overview of your preferred review site’s methodology to know how it works and rank software or services to ensure its credibility and reliability.
- Write a Review: Make sure the review site allows you to write a review and lets you express your personal experience of the software or services. It will help other novice users in decision-making.
- Good Customer Support: Look for a software review website that provides good and convenient customer support. It ensures that the platform helps you at every stage of your buying process.
