Zencity is a government software platform designed to help municipalities and local governments gather, analyze, and act on citizen feedback to improve services and policy decisions. Using artificial intelligence and machine learning, Zencity processes vast amounts of unstructured data from multiple channels, including social media, surveys, emails, and other citizen engagement platforms, to provide actionable insights. The software helps government agencies identify key trends, monitor public sentiment, and address concerns in real-time, enabling more responsive and effective governance. Zencity’s analytics tools allow officials to track citizen satisfaction, pinpoint service delivery gaps, and prioritize initiatives based on community feedback. The platform also helps with transparent communication by providing citizens with regular updates and responses to their inquiries, fostering trust between the government and the public. Zencity’s easy-to-use dashboard makes it simple for government teams to monitor performance, measure the impact of public policies, and ensure that citizens’ voices are heard and considered in decision-making processes.
Zencity
2014
Israel
Proprietary
Work Order Management
