Yenasys is a comprehensive customer communications management (CCM) software that helps businesses streamline and enhance their customer interactions across multiple channels. With Yenasys, businesses can manage email, SMS, push notifications, and more, all from a single platform. The software allows companies to create personalized and targeted communications, ensuring that each message resonates with the recipient and drives engagement. Yenasys integrates with CRM systems, ensuring that customer data is used effectively to segment audiences and tailor messages. The platform also includes automation features that enable businesses to schedule and trigger messages based on customer behavior, lifecycle stages, or specific events. In addition, Yenasys provides analytics tools that give businesses insights into the performance of their communications, allowing them to optimize their messaging strategy and improve customer satisfaction. Whether you're handling marketing campaigns, customer service inquiries, or transactional messages, Yenasys offers a unified solution for managing all customer communications, improving efficiency and enhancing the overall customer experience.
Yenasys
The Omnichannel Contact Centre to Reach your Customers within Single Platform...!
YENASYS
2020
Sri Lanka
11-50
Proprietary
Template Management
