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Call Center CRM Solutions & Software

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Voicent CRM Overview

Voicent CRM is a specialized customer relationship management software designed to streamline and enhance business communication. With a focus on integrating various communication channels like phone calls, SMS, and email, it offers businesses a unified platform for managing customer interactions. Key features include automated voice broadcasting, predictive dialing for efficient call handling, and robust campaign management tools for targeted marketing efforts. The software also offers a customizable dashboard for tracking customer interactions and analytics, facilitating data-driven decisions. Additionally, Voicent CRM provides appointment reminder services and an interactive voice response system, enhancing customer engagement. Its user-friendly interface and scalability make it suitable for businesses of all sizes, aiming to improve customer experience and operational efficiency.

Voicent CRM screenshot & Video

Contact Details

  • Vendor Name Voicent Communications
  • Founded 2001
  • Location United States
  • Employees 11-50

Support

  • Chat Chat

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services, Other Industries

Voicent CRM Features

Voicent CRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 30 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
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Plans & Packages

Voicent CRM

$19 Per Month

Voicent CRM FAQ's

  • No, Voicent CRM does not offer a free version.

  • Yes, Voicent CRM offers a free trial.

  • No, Credit Card details are not required for the Voicent CRM trial.

  • Voicent CRM offers the following pricing plans & packages:

    Starting Plan:

    $19 Per Month

  • Voicent CRM supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, Voicent CRM does not offer an API.

  • Voicent CRM offers support with the following options:
    • Chat

  • Voicent CRM offers training with the following options:
    • Webinar , Documentation

  • Voicent CRM supports the following languages:
    • English

  • Following are the typical users of the Voicent CRM:
    • Midsize-Business , Large-Enterprise-Business

  • Voicent CRM supports the following deployment:
    • Cloud Hosted

  • Voicent CRM supports the following devices and operating systems:
    • Web-Based