UtilityExplorer is a utility billing software designed to streamline the billing process for utility providers, including water, gas, and electricity services. The platform automates meter reading, bill generation, and payment collection, enabling utility companies to manage their operations more efficiently. With UtilityExplorer, providers can create detailed customer accounts, track usage, and apply various billing models such as tiered, flat-rate, or time-of-use pricing. The software integrates with online payment gateways, offering customers the flexibility to make payments through multiple channels. Additionally, UtilityExplorer offers tools for managing service requests, addressing customer inquiries, and handling billing disputes. The platform provides real-time reporting and analytics, allowing utility providers to monitor usage trends, revenue, and payment histories. UtilityExplorer’s user-friendly interface and automation capabilities reduce manual errors, improve customer service, and ensure timely and accurate billing. Overall, it’s an ideal solution for utility companies seeking to enhance operational efficiency and deliver a seamless billing experience to their customers.
Progressive Solutions
United States
Proprietary
Penalty/Cut-Off Processing