syncX Overview

syncX is an innovative customer experience software designed to help businesses optimize interactions with their customers and enhance overall satisfaction. This comprehensive platform provides tools for managing customer feedback, tracking engagement metrics, and analyzing customer journeys, enabling organizations to gain valuable insights into their customers' preferences and behaviors. With its user-friendly interface, syncX allows businesses to collect feedback through surveys, social media, and other channels, facilitating a holistic understanding of customer sentiment. The software’s analytics capabilities empower organizations to identify trends and areas for improvement, enabling them to make data-driven decisions that enhance customer experiences. Additionally, syncX supports integration with various customer relationship management (CRM) systems, streamlining data sharing and enhancing collaboration across teams. By leveraging syncX, businesses can foster stronger relationships with their customers, drive loyalty, and ultimately improve their bottom line.

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Contact Details

  • Vendor Name Synchronoss Technologies
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

syncX Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

syncX Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

syncX FAQs

syncX is an innovative customer experience software designed to help businesses optimize interactions with their customers and enhance overall satisfaction. This comprehensive platform provides tools for managing customer feedback, tracking engagement metrics, and analyzing customer journeys, enabling organizations to gain valuable insights into their customers' preferences and behaviors. With its user-friendly interface, syncX allows businesses to collect feedback through surveys, social media, and other channels, facilitating a holistic understanding of customer sentiment. The software’s analytics capabilities empower organizations to identify trends and areas for improvement, enabling them to make data-driven decisions that enhance customer experiences. Additionally, syncX supports integration with various customer relationship management (CRM) systems, streamlining data sharing and enhancing collaboration across teams. By leveraging syncX, businesses can foster stronger relationships with their customers, drive loyalty, and ultimately improve their bottom line.

  • No, syncX does not offer a free version.

  • Yes, syncX offers a free trial.

  • No, Credit Card details are not required for the syncX trial.

  • No, syncX does not offer an API.

  • syncX supports the following languages:
    • English

  • Following are the typical users of the syncX:
    • Self-Employed , Small-Business , Midsize-Business

  • syncX supports the following deployment:
    • Cloud Hosted

  • syncX supports the following devices and operating systems:
    • Web-Based