Service Lifecycle Management Overview

Service Lifecycle Management (SLM) is a comprehensive supply chain management software designed to help organizations manage their service operations throughout the entire product lifecycle. This platform provides tools for managing service delivery, monitoring performance, and optimizing resource allocation effectively. With SLM, users can easily track service requests, manage inventory for spare parts, and analyze service metrics to enhance operational efficiency. The software includes features for managing service contracts, ensuring compliance with service-level agreements (SLAs), and facilitating communication between service teams and customers. Additionally, SLM offers reporting capabilities that provide insights into service costs, customer satisfaction, and operational performance. By leveraging Service Lifecycle Management, businesses can improve their supply chain processes, enhance service quality, and drive customer satisfaction.

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Contact Details

  • Vendor Name DEX Systems
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Goods, Environmental Services, Farming, Food & Beverages, Non-profit Organization Management

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Service Lifecycle Management Features

  • Arrow Icon Shipping Management
  • Arrow Icon Order Management
  • Arrow Icon Multi-Location
  • Arrow Icon Document Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Demand Forecasting
  • Arrow Icon Purchase Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Accounting
  • Arrow Icon Warehouse Management
  • Arrow Icon Compliance Management
  • Arrow Icon Import/Export Management
  • Arrow Icon Returns Management
  • Arrow Icon Transportation Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Bills of Material
  • Arrow Icon Supplier Management
  • Arrow Icon Audit Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Order Fulfillment
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Procurement Management
  • Arrow Icon Inventory Management
  • Arrow Icon Status Tracking
  • Arrow Icon Sourcing Management
  • Arrow Icon Logistics Management
  • Arrow Icon Customer Database
  • Arrow Icon User Management

Service Lifecycle Management Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Service Lifecycle Management FAQs

Service Lifecycle Management (SLM) is a comprehensive supply chain management software designed to help organizations manage their service operations throughout the entire product lifecycle. This platform provides tools for managing service delivery, monitoring performance, and optimizing resource allocation effectively. With SLM, users can easily track service requests, manage inventory for spare parts, and analyze service metrics to enhance operational efficiency. The software includes features for managing service contracts, ensuring compliance with service-level agreements (SLAs), and facilitating communication between service teams and customers. Additionally, SLM offers reporting capabilities that provide insights into service costs, customer satisfaction, and operational performance. By leveraging Service Lifecycle Management, businesses can improve their supply chain processes, enhance service quality, and drive customer satisfaction.

  • No, Service Lifecycle Management does not offer a free version.

  • Yes, Service Lifecycle Management offers a free trial.

  • No, Credit Card details are not required for the Service Lifecycle Management trial.

  • No, Service Lifecycle Management does not offer an API.

  • Service Lifecycle Management supports the following languages:
    • English

  • Following are the typical users of the Service Lifecycle Management:
    • Self-Employed , Small-Business , Midsize-Business

  • Service Lifecycle Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • Service Lifecycle Management supports the following devices and operating systems:
    • Web-Based , Windows , Linux