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Second CRM Overview

Second CRM is a comprehensive customer relationship management software designed to help businesses manage and enhance their interactions with customers. It offers a centralized platform for tracking leads, managing sales pipelines, and maintaining detailed customer profiles. Second CRM provides robust tools for automating marketing campaigns, scheduling follow-ups, and analyzing sales performance, enabling teams to streamline their workflows and improve efficiency. The software integrates seamlessly with various communication channels, including email, social media, and phone systems, ensuring consistent and personalized customer engagement. With its intuitive dashboard and customizable reporting features, Second CRM allows businesses to gain valuable insights into customer behavior, identify growth opportunities, and make data-driven decisions. Ideal for organizations of all sizes, Second CRM enhances customer satisfaction, boosts sales productivity, and fosters long-term relationships.

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Contact Details

  • Vendor Name Soft Solvers Solutions
  • Founded 2010
  • Location Singapore

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Financial Services, Human Resources, Management Consulting, Medical Practice

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Second CRM Features

  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Second CRM Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$10 Per Feature

Second CRM FAQs

Second CRM is a comprehensive customer relationship management software designed to help businesses manage and enhance their interactions with customers. It offers a centralized platform for tracking leads, managing sales pipelines, and maintaining detailed customer profiles. Second CRM provides robust tools for automating marketing campaigns, scheduling follow-ups, and analyzing sales performance, enabling teams to streamline their workflows and improve efficiency. The software integrates seamlessly with various communication channels, including email, social media, and phone systems, ensuring consistent and personalized customer engagement. With its intuitive dashboard and customizable reporting features, Second CRM allows businesses to gain valuable insights into customer behavior, identify growth opportunities, and make data-driven decisions. Ideal for organizations of all sizes, Second CRM enhances customer satisfaction, boosts sales productivity, and fosters long-term relationships.

  • Yes, Second CRM offers a free version.

  • Yes, Second CRM offers a free trial.

  • No, Credit Card details are not required for the Second CRM trial.

  • Second CRM offers the following pricing plans & packages:

    Basic

    $10 Per Feature

  • Second CRM supports the following payment frequencies:

    • Monthly Subscription

  • No, Second CRM does not offer an API.

  • Second CRM offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Second CRM offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Second CRM supports the following languages:
    • English

  • Following are the typical users of the Second CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • Second CRM supports the following deployment:
    • Cloud Hosted

  • Second CRM supports the following devices and operating systems:
    • Web-Based