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Salesforce B2B Commerce Overview

Salesforce B2B Commerce is a powerful eCommerce platform designed specifically for businesses that engage in B2B transactions. The platform allows companies to create personalized, seamless digital shopping experiences for their business customers, offering tools for managing catalogs, pricing, and customer-specific workflows. Salesforce B2B Commerce integrates with Salesforce CRM, enabling businesses to streamline order management, track customer behavior, and analyze sales performance in real time. The software includes features such as self-service portals, bulk ordering capabilities, and secure payment processing, making it easier for B2B businesses to manage their online sales operations. Ideal for manufacturers, wholesalers, and distributors, Salesforce B2B Commerce helps businesses drive sales growth, improve operational efficiency, and enhance customer relationships through a unified eCommerce solution.

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Salesforce B2B Commerce Screenshot & Video

Contact Details

  • Vendor Name Salesforce
  • Founded 2003
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Environmental Services, Health, Media

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Salesforce B2B Commerce Features

  • Arrow Icon Order Fulfillment
  • Arrow Icon Shipping Management
  • Arrow Icon Returns Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Recurring Orders
  • Arrow Icon Special Order Management
  • Arrow Icon Contact Database
  • Arrow Icon Backorder Management
  • Arrow Icon Order Entry
  • Arrow Icon Order Tracking
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Shipping Labels
  • Arrow Icon Multi-Currency
  • Arrow Icon Warehouse Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Real Time Reporting
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Location
  • Arrow Icon eCommerce Management
  • Arrow Icon Customer History
  • Arrow Icon Sales Orders
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Supplier Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Product Catalog
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Forecasting
  • Arrow Icon Shipping Management
  • Arrow Icon Multi-Store
  • Arrow Icon Activity Dashboard
  • Arrow Icon Order Tracking
  • Arrow Icon Customer Accounts
  • Arrow Icon Promotions Management
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon CRM
  • Arrow Icon Website Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Email Marketing
  • Arrow Icon Kitting
  • Arrow Icon Content Management
  • Arrow Icon Sales Orders
  • Arrow Icon SEO Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Inventory Management
  • Arrow Icon Campaign Management
  • Arrow Icon Order Management
  • Arrow Icon Multi-Location
  • Arrow Icon Shopping Cart
  • Arrow Icon Electronic Payments
  • Arrow Icon Credit Card Processing
  • Arrow Icon Reviews Management
  • Arrow Icon Data Security
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Inventory Control
  • Arrow Icon Communication Management
  • Arrow Icon Reordering
  • Arrow Icon Payment Options
  • Arrow Icon Shipping Management
  • Arrow Icon Promotions Management
  • Arrow Icon SEO Management
  • Arrow Icon Bulk Ordering
  • Arrow Icon Mobile Access
  • Arrow Icon SEO Management
  • Arrow Icon Inventory Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketplace Integration
  • Arrow Icon Returns Management
  • Arrow Icon Order Management
  • Arrow Icon Promotions Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Channel Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Shopping Cart
  • Arrow Icon Email Marketing
  • Arrow Icon Shipping Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Inventory Management
  • Arrow Icon Returns Management
  • Arrow Icon Order Management
  • Arrow Icon SEO Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Discount Management
  • Arrow Icon Promotions Management
  • Arrow Icon Tax Management
  • Arrow Icon Abandoned Cart Saver
  • Arrow Icon Electronic Payments
  • Arrow Icon Credit Card Processing
  • Arrow Icon Refund Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Email Marketing
  • Arrow Icon Mobile Access

Salesforce B2B Commerce Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Top Salesforce B2B Commerce Alternatives

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IKAS

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Sana Commerce

Salesforce B2B Commerce FAQs

Salesforce B2B Commerce is a powerful eCommerce platform designed specifically for businesses that engage in B2B transactions. The platform allows companies to create personalized, seamless digital shopping experiences for their business customers, offering tools for managing catalogs, pricing, and customer-specific workflows. Salesforce B2B Commerce integrates with Salesforce CRM, enabling businesses to streamline order management, track customer behavior, and analyze sales performance in real time. The software includes features such as self-service portals, bulk ordering capabilities, and secure payment processing, making it easier for B2B businesses to manage their online sales operations. Ideal for manufacturers, wholesalers, and distributors, Salesforce B2B Commerce helps businesses drive sales growth, improve operational efficiency, and enhance customer relationships through a unified eCommerce solution.

  • No, Salesforce B2B Commerce does not offer a free version.

  • Yes, Salesforce B2B Commerce offers a free trial.

  • No, Credit Card details are not required for the Salesforce B2B Commerce trial.

  • Salesforce B2B Commerce supports the following payment frequencies:

    • Annual Subscription

  • No, Salesforce B2B Commerce does not offer an API.

  • Salesforce B2B Commerce offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Salesforce B2B Commerce offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Salesforce B2B Commerce supports the following languages:
    • English

  • Following are the typical users of the Salesforce B2B Commerce:
    • Self-Employed , Small-Business , Midsize-Business

  • Salesforce B2B Commerce supports the following deployment:
    • Cloud Hosted

  • Salesforce B2B Commerce supports the following devices and operating systems:
    • Web-Based