RADIX IDC Overview

RADIX IDC is a sophisticated utility billing software designed to streamline the billing process for utility providers. This platform offers a comprehensive suite of tools for managing customer accounts, processing payments, and generating detailed invoices. With RADIX IDC, utility companies can automate their billing cycles, ensuring timely and accurate invoices are sent to customers. The software supports multiple billing rates, allowing for customization based on usage patterns and service types. Additionally, RADIX IDC features robust reporting capabilities, providing insights into revenue trends, customer consumption, and operational efficiencies. The user-friendly interface simplifies account management, enabling staff to handle inquiries and disputes with ease. By implementing RADIX IDC, utility providers can enhance customer satisfaction through transparent billing practices, improve cash flow with timely payments, and reduce administrative burdens, ultimately fostering a more efficient utility management process.

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Contact Details

  • Vendor Name RiverRock Systems
  • Founded 1999
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Government Administration, Utilities

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RADIX IDC Features

  • Arrow Icon Service Request Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Activity Dashboard
  • Arrow Icon Revenue Recognition
  • Arrow Icon Post-Paid Service
  • Arrow Icon Product Catalog
  • Arrow Icon Inventory Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Pre-Paid Service
  • Arrow Icon Discount Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Order Management
  • Arrow Icon Rating Engine
  • Arrow Icon Subscription Management
  • Arrow Icon Price/Margin Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon CRM
  • Arrow Icon Customer Accounts
  • Arrow Icon Compliance Management
  • Arrow Icon Flexible Rate Tables
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Electronic Payments
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Customer History
  • Arrow Icon Service Provisioning
  • Arrow Icon Multi-Currency
  • Arrow Icon Sales Tax Management
  • Arrow Icon Billing Rate Management
  • Arrow Icon User Management
  • Arrow Icon For Internet Service Providers (ISP)
  • Arrow Icon For Telecommunications Industry
  • Arrow Icon Penalty/Cut-Off Processing
  • Arrow Icon For Water
  • Arrow Icon Meter Data Management
  • Arrow Icon Payment Collection
  • Arrow Icon Non-Metered Billing
  • Arrow Icon Work Order Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon For Electricity
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Online Payments
  • Arrow Icon Customer Management
  • Arrow Icon Transaction History
  • Arrow Icon Metered Billing
  • Arrow Icon ACH Payment Processing
  • Arrow Icon For Trash
  • Arrow Icon Self Service Portal
  • Arrow Icon Rate Management
  • Arrow Icon For Natural Gas

RADIX IDC Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$5000 Per User

RADIX IDC FAQs

RADIX IDC is a sophisticated utility billing software designed to streamline the billing process for utility providers. This platform offers a comprehensive suite of tools for managing customer accounts, processing payments, and generating detailed invoices. With RADIX IDC, utility companies can automate their billing cycles, ensuring timely and accurate invoices are sent to customers. The software supports multiple billing rates, allowing for customization based on usage patterns and service types. Additionally, RADIX IDC features robust reporting capabilities, providing insights into revenue trends, customer consumption, and operational efficiencies. The user-friendly interface simplifies account management, enabling staff to handle inquiries and disputes with ease. By implementing RADIX IDC, utility providers can enhance customer satisfaction through transparent billing practices, improve cash flow with timely payments, and reduce administrative burdens, ultimately fostering a more efficient utility management process.

  • No, RADIX IDC does not offer a free version.

  • Yes, RADIX IDC offers a free trial.

  • No, Credit Card details are not required for the RADIX IDC trial.

  • RADIX IDC offers the following pricing plans & packages:

    Basic

    $5000 Per User

  • RADIX IDC supports the following payment frequencies:

    • Monthly Subscription

  • No, RADIX IDC does not offer an API.

  • RADIX IDC offers support with the following options:
    • 24x7 Support , Chat

  • RADIX IDC supports the following languages:
    • English

  • Following are the typical users of the RADIX IDC:
    • Self-Employed , Small-Business , Midsize-Business

  • RADIX IDC supports the following deployment:
    • Cloud Hosted

  • RADIX IDC supports the following devices and operating systems:
    • Web-Based