Perceptive AI is a customer success software platform that helps businesses proactively engage with customers to enhance satisfaction, retention, and overall success. By leveraging artificial intelligence, Perceptive AI analyzes customer data to identify patterns, predict behaviors, and provide insights into customer needs. This helps businesses anticipate potential issues before they escalate, allowing for a more personalized approach to customer support. The platform integrates with CRM systems and other business tools to centralize customer information, providing a 360-degree view of each customer. Perceptive AI’s automated workflows ensure timely follow-ups, personalized communications, and customized solutions. With its robust analytics capabilities, businesses can measure customer health, monitor key success metrics, and optimize their customer engagement strategies. Perceptive AI also supports seamless communication through various channels, including email, chat, and phone, ensuring that customers receive the support they need at every stage of their journey. By using Perceptive AI, businesses can improve customer loyalty, reduce churn, and drive long-term success.
Perceptive AI
Israel
Proprietary
Onboarding