Online Live Support is a unified communications software that combines multiple communication channels, such as live chat, video calls, and email, into one platform for businesses to engage with customers in real-time. This tool helps businesses streamline customer support operations by offering instant response times and improving overall customer satisfaction. The software’s live chat feature allows support agents to answer customer queries quickly and effectively, while video calling capabilities enable more personalized interactions. Additionally, the platform includes analytics tools to monitor customer interactions, measure service levels, and track team performance. By providing a central hub for all communication, Online Live Support enhances collaboration and reduces response time, contributing to a more efficient customer service experience.
Online Live Support
Malaysia
Proprietary
Reporting & Statistics