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Octopods Overview

Octopods is an integration software solution that connects various messaging platforms with customer relationship management (CRM) systems, enhancing customer service and engagement. The software allows businesses to streamline communication by centralizing messaging from platforms like WhatsApp, Facebook Messenger, and more. Octopods offers a user-friendly interface for managing conversations, enabling support teams to track customer interactions and resolve issues quickly. With its automated message routing, Octopods ensures that customers are directed to the right representatives, minimizing response times. The software also supports analytics, providing insights into response rates and customer satisfaction, which help improve service quality. Octopods is ideal for businesses seeking to unify communication channels, increase customer satisfaction, and streamline messaging workflows within their CRM systems.

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Octopods Screenshot & Video

Contact Details

  • Vendor Name Octopods Software Systems
  • Founded 2019
  • Location Ireland

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Financial Services, Mental Health Care, Non-profit Organization Management

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Octopods Features

  • Arrow Icon Multiple Data Sources
  • Arrow Icon Database Support
  • Arrow Icon Dashboard
  • Arrow Icon Workflow Management
  • Arrow Icon Data Connectors
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Synchronization
  • Arrow Icon Data Import/Export
  • Arrow Icon Web Services
  • Arrow Icon Real-Time Data
  • Arrow Icon Data Management
  • Arrow Icon Data Warehouse
  • Arrow Icon API
  • Arrow Icon Data Extraction
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Configurable Workflow
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Access Controls/Permissions

Octopods Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$49 Per Month

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Octopods FAQs

Octopods is an integration software solution that connects various messaging platforms with customer relationship management (CRM) systems, enhancing customer service and engagement. The software allows businesses to streamline communication by centralizing messaging from platforms like WhatsApp, Facebook Messenger, and more. Octopods offers a user-friendly interface for managing conversations, enabling support teams to track customer interactions and resolve issues quickly. With its automated message routing, Octopods ensures that customers are directed to the right representatives, minimizing response times. The software also supports analytics, providing insights into response rates and customer satisfaction, which help improve service quality. Octopods is ideal for businesses seeking to unify communication channels, increase customer satisfaction, and streamline messaging workflows within their CRM systems.

  • No, Octopods does not offer a free version.

  • Yes, Octopods offers a free trial.

  • No, Credit Card details are not required for the Octopods trial.

  • Octopods offers the following pricing plans & packages:

    Basic

    $49 Per Month

  • Octopods supports the following payment frequencies:

    • Monthly Subscription

  • No, Octopods does not offer an API.

  • Octopods offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Octopods offers training with the following options:
    • Live Online , Documentation , Videos

  • Octopods supports the following languages:
    • English

  • Following are the typical users of the Octopods:
    • Self-Employed , Small-Business , Midsize-Business

  • Octopods supports the following deployment:
    • Cloud Hosted

  • Octopods supports the following devices and operating systems:
    • Web-Based

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