NexHealth

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#1 Patient Experience Platform

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses NexHealth

"Healthcare practices that want to reduce front-desk workload often turn to NexHealth for patient communication and scheduling. It helps clinics handle appointment bookings, reminders, and follow-ups without relying heavily on phone calls. Staff can manage patient interactions more efficiently, which frees up time for in-office tasks. It tends to work well for dental and medical offices of small to mid-size. Larger hospital networks with highly complex workflows may find it less suited to their scale."
Decision Snapshot

NexHealth Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

NexHealth Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About NexHealth

NexHealth is a versatile software solution tailored for the healthcare industry, focusing on simplifying patient engagement and practice management. It integrates seamlessly with many Electronic Health Records (EHR) systems, offering a unified platform for appointment scheduling, digital forms, and telehealth services. NexHealth's user-friendly interface enables patients to easily book appointments online, reducing administrative workload. The software supports real-time communication through automated reminders and personalized messages, enhancing patient-provider interaction. Additionally, its online payment system streamlines billing processes, offering a convenient payment experience for patients. By combining these features, NexHealth aims to modernize healthcare practices, improving efficiency and patient satisfaction.
Company NexHealth
Founded 2017
Headquarters United States
Employees 101-500

Support

Email Phone Chat

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose NexHealth

Problem it Solves

  • Problem it Solves Streamlining Patient Engagement And Communication For Healthcare Providers

Target Users

  • Target Users Healthcare Providers
  • Target Users Patients
  • Target Users Practice Administrators
  • Target Users Healthcare IT Professionals
  • Target Users Medical Billing Specialists

Core Use Case

  • Core Use Case Streamline Patient Scheduling
  • Core Use Case Enhance Patient Communication
  • Core Use Case Automate Appointment Reminders
  • Core Use Case Simplify Billing Processes
  • Core Use Case Integrate With Electronic Health Records

USP

  • USP Streamline Patient Care With Seamless Digital Health Integration

Pros

  • Pros Patient scheduling works in real-time, cutting front desk phone load
  • Pros Syncs directly with major EHR systems without manual data entry
  • Pros Automated appointment reminders noticeably reduce no-show rates for practices
  • Pros Online intake forms replace paper entirely, speeding up patient check-in
  • Pros Two-way texting keeps patients and staff communicating without phone tag
  • Pros Waitlist management fills last-minute cancellations faster than traditional methods
  • Pros Analytics dashboard gives practices clear visibility into scheduling trends
  • Pros API access lets larger health groups build custom integrations easily

Cons

  • Cons Scheduling customization options feel restrictive for complex multi-provider practice setups
  • Cons Patient communication templates take noticeable effort to configure initially
  • Cons Pricing climbs quickly as patient volume and feature needs grow
  • Cons Reporting depth may leave data-driven practice managers wanting more
Editorial Buyer Guidance

Who Is NexHealth Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Patient Engagement And Communication For Healthcare Providers

Target Users

  • Healthcare Providers
  • Patients
  • Practice Administrators
  • Healthcare IT Professionals
  • Medical Billing Specialists

Core Use Cases

  • Streamline Patient Scheduling
  • Enhance Patient Communication
  • Automate Appointment Reminders
  • Simplify Billing Processes
  • Integrate With Electronic Health Records

Unique Selling Point

Streamline Patient Care With Seamless Digital Health Integration

Strengths and Limitations

NexHealth Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Patient scheduling works in real-time, cutting front desk phone load
  • Syncs directly with major EHR systems without manual data entry
  • Automated appointment reminders noticeably reduce no-show rates for practices
  • Online intake forms replace paper entirely, speeding up patient check-in
  • Two-way texting keeps patients and staff communicating without phone tag
  • Waitlist management fills last-minute cancellations faster than traditional methods
  • Analytics dashboard gives practices clear visibility into scheduling trends
  • API access lets larger health groups build custom integrations easily
!

Cons

  • Scheduling customization options feel restrictive for complex multi-provider practice setups
  • Patient communication templates take noticeable effort to configure initially
  • Pricing climbs quickly as patient volume and feature needs grow
  • Reporting depth may leave data-driven practice managers wanting more
Category-Based Capabilities

NexHealth Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Healthcare CRM Software 30 selected features Open category ↗ ⌄
Patient Communications Alerts/Notifications Self Service Portal Records Management Social Media Integration Patient Management Document Management Predictive Analytics Lead Management Live Chat Forms Management Physician Management Contact Management Client Portal Forecasting Chat/Messaging Appointment Management Task Management Referral Tracking Medical History Records Campaign Management Marketing Automation Calendar Management Automated Scheduling Audience Targeting Email Management HIPAA Compliant Multi-Location Pipeline Management Billing & Invoicing
Dental Software 17 selected features Open category ↗ ⌄
Imaging and X-rays HIPAA Compliant Client Portal Reporting & Statistics Medical Billing Calendar Management Third-Party Integrations Patient Records Management Appointment Management Charting Client Management Treatment Planning Claims Management Scheduling E-Prescribing Confirmation/Reminders Electronic Payments
Medical Billing Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Invoice History Quotes/Estimates Electronic Payments Code & Charge Entry Remittance Advice Self Service Portal Practice Management Insurance Eligibility Verification Charting Customizable Templates Forms Management Dunning Management Billing & Invoicing Compliance Tracking Appointment Management Claims Scrubbing HIPAA Compliant
Medical Scheduling Software 12 selected features Open category ↗ ⌄
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing
Patient Engagement Software 19 selected features Open category ↗ ⌄
Confirmation/Reminders Appointment Scheduling Calendar Management Patient Intake Patient Records Management Automated Scheduling Mobile Access Live Chat Patient Education Communication Management Surveys & Feedback Video Conferencing Care Plan Management HIPAA Compliant Reporting & Statistics Patient Portal Electronic Payments Patient Questionnaires Alerts/Notifications
Patient Scheduling Software 14 selected features Open category ↗ ⌄
Online Scheduling HIPAA Compliant Reporting/Analytics SMS Messaging Reminders Alerts/Notifications Patient Records Management Patient Portal Patient Intake Mobile Access Third-Party Integrations Approval Process Control Patient Communications Payment Processing
Telemedicine Software 17 selected features Open category ↗ ⌄
Self Service Portal Appointment Scheduling Charting Payment Processing E-Prescribing Appointment Management For Medical Purposes Online Forms Medical Billing HIPAA Compliant Remote Treatment Planning Virtual Waiting Room Multi-Provider Practice Billing & Invoicing Practice Management Confirmation/Reminders Video Conferencing
Connected Applications

NexHealth Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

NexHealth Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

NexHealth Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a NexHealth Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Barbara D C.
Barbara D C. Office manager

Simple and Effective Patient Form Management

I really appreciate how the app automatically syncs patient forms directly to their charts—it makes everything so much easier. I’ve mostly used it just for forms, and it works perfectly for that. The customer service is excellent too; if they miss your call, they always return it promptly, which is very reassuring.

Reviewed on August, 2023
Allison C.
Allison C. Office Manager

Time-Saving and Reliable Patient Management

Nexhealth has been a huge help by automatically sending digital forms to new patients and integrating that information directly into Dentrix. It saves a lot of time and reduces human errors significantly. Occasionally, patients receive reminders with the wrong time or even after canceling, which can be a little frustrating. Despite that, the transition was smooth, and the reps have checked in multiple times to ensure we’re happy with the product. Overall, it’s been a very positive experience.

Reviewed on January, 2023
Alternative Products

Top NexHealth Alternatives

Explore leading products commonly evaluated alongside NexHealth.

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Frequently Asked Questions

NexHealth FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

NexHealth is a versatile software solution tailored for the healthcare industry, focusing on simplifying patient engagement and practice management. It integrates seamlessly with many Electronic Health Records (EHR) systems, offering a unified platform for appointment scheduling, digital forms, and telehealth services. NexHealth's user-friendly interface enables patients to easily book appointments online, reducing administrative workload. The software supports real-time communication through automated reminders and personalized messages, enhancing patient-provider interaction. Additionally, its online payment system streamlines billing processes, offering a convenient payment experience for patients. By combining these features, NexHealth aims to modernize healthcare practices, improving efficiency and patient satisfaction.

  • No, NexHealth does not offer a free version.

  • No, NexHealth does not offer any free trial.

  • Yes, NexHealth offers an API.

  • NexHealth can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Mailchimp , HubSpot CRM , Zoom Meetings , Twilio , Toast POS , DocuSign , Microsoft Outlook , Clover , Zapier

  • NexHealth offers support with the following options:
    • Email , Phone , Chat

  • NexHealth offers training with the following options:
    • In-person , Webinar , Documentation

  • NexHealth supports the following languages:
    • English

  • Following are the typical users of the NexHealth:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • NexHealth supports the following deployment:
    • Cloud Hosted

  • NexHealth supports the following devices and operating systems:
    • Web-Based
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