Magaya CRM

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Logistics CRM Software for Freight Forwarders

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Decision Snapshot

Magaya CRM Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Magaya CRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Magaya CRM

Sales teams in logistics companies often struggle to manage leads, quotes, and customer interactions across multiple systems. Magaya CRM brings these activities together in one centralized platform designed specifically for freight forwarders and logistics service providers. The solution helps businesses organize sales pipelines, manage customer relationships, and track opportunities while staying connected to operational logistics workflows.

Within a single system, teams can capture leads, manage contacts and accounts, monitor sales opportunities, and maintain a complete history of quotes and customer interactions. Built in dashboards and KPI reporting provide clear visibility into pipeline performance and sales activity, helping managers track progress and forecast revenue more accurately.

Magaya CRM can also synchronize data with the Magaya supply chain ecosystem, allowing sales, operations, and management teams to work with the same up to date information. By connecting customer management with logistics processes, the platform helps organizations streamline collaboration, improve service delivery, and convert more prospects into long term customers.
Company Magaya
Founded 2001
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 3 languages available
English Portuguese Spanish
Industries Served 1 industry available
Information Technology & Services

Why Choose Magaya CRM

Problem it Solves

  • Problem it Solves Disconnected Customer And Sales Data In Freight Forwarding And Logistics Operations.

Target Users

  • Target Users Freight Forwarders
  • Target Users Logistics Sales Managers
  • Target Users Supply Chain Companies
  • Target Users Shipping Agents
  • Target Users Logistics Operations Teams

Core Use Case

  • Core Use Case Manage Customer And Prospect Data
  • Core Use Case Track Sales Opportunities And Pipeline
  • Core Use Case Monitor Sales Performance With Dashboards
  • Core Use Case Automate Quote To Customer Workflows
  • Core Use Case Run Marketing Campaigns For Logistics Services

USP

  • USP CRM Built Specifically For Freight Forwarders And Logistics Providers

Editorial Buyer Guidance

Who Is Magaya CRM Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Disconnected Customer And Sales Data In Freight Forwarding And Logistics Operations.

Target Users

  • Freight Forwarders
  • Logistics Sales Managers
  • Supply Chain Companies
  • Shipping Agents
  • Logistics Operations Teams

Core Use Cases

  • Manage Customer And Prospect Data
  • Track Sales Opportunities And Pipeline
  • Monitor Sales Performance With Dashboards
  • Automate Quote To Customer Workflows
  • Run Marketing Campaigns For Logistics Services

Unique Selling Point

CRM Built Specifically For Freight Forwarders And Logistics Providers

Category-Based Capabilities

Magaya CRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Freight Software 20 selected features Open category ↗
Import/Export Management 3PL Management Shipping Management Dispatch Management Transportation Management Delivery Tracking Customer Management Warehouse Management Customer Portal Accounting Waybills Truckload Management Quotes/Estimates Route Optimization Shipment Tracking Fleet Management Document Management Rate Management Shipping Labels For Freight Operations
Logistics Software 18 selected features Open category ↗
Billing & Invoicing Shipping Management Supplier Management Dispatch Management Demand Forecasting Third-Party Integrations Multi-Location CRM Fleet Management Shipping Labels Route Optimization Real-Time Updates Order Management Cross Docking Reporting & Statistics Barcoding/RFID 3PL Management Delivery Tracking
CRM Software 29 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning
Pricing Information

Magaya CRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Frequently Asked Questions

Magaya CRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Sales teams in logistics companies often struggle to manage leads, quotes, and customer interactions across multiple systems. Magaya CRM brings these activities together in one centralized platform designed specifically for freight forwarders and logistics service providers. The solution helps businesses organize sales pipelines, manage customer relationships, and track opportunities while staying connected to operational logistics workflows.

Within a single system, teams can capture leads, manage contacts and accounts, monitor sales opportunities, and maintain a complete history of quotes and customer interactions. Built in dashboards and KPI reporting provide clear visibility into pipeline performance and sales activity, helping managers track progress and forecast revenue more accurately.

Magaya CRM can also synchronize data with the Magaya supply chain ecosystem, allowing sales, operations, and management teams to work with the same up to date information. By connecting customer management with logistics processes, the platform helps organizations streamline collaboration, improve service delivery, and convert more prospects into long term customers.

  • No, Magaya CRM does not offer a free version.

  • No, Magaya CRM does not offer any free trial.

  • No, Magaya CRM does not offer an API.

  • Magaya CRM offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Magaya CRM offers training with the following options:
    • In-person , Webinar , Documentation

  • Magaya CRM supports the following languages:
    • English , Portuguese , Spanish

  • Following are the typical users of the Magaya CRM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Magaya CRM supports the following deployment:
    • Cloud Hosted

  • Magaya CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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