IVR Reporter Overview

IVR Reporter is a specialized IVR (Interactive Voice Response) software designed to enhance customer service through effective call management. This tool enables organizations to create customized IVR systems that streamline communication between customers and service representatives. With its intuitive interface, users can design interactive menus that guide callers to the information or services they need, reducing wait times and improving customer satisfaction. IVR Reporter also provides detailed analytics and reporting features, allowing businesses to monitor call flows, identify common customer inquiries, and optimize their IVR systems accordingly. By implementing IVR Reporter, organizations can enhance operational efficiency while delivering a superior customer experience.

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Contact Details

  • Vendor Name Bhrigus Software
  • Founded 2002
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Telecommunications

IVR Reporter Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages

IVR Reporter Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$100 One-time

IVR Reporter FAQs

IVR Reporter is a specialized IVR (Interactive Voice Response) software designed to enhance customer service through effective call management. This tool enables organizations to create customized IVR systems that streamline communication between customers and service representatives. With its intuitive interface, users can design interactive menus that guide callers to the information or services they need, reducing wait times and improving customer satisfaction. IVR Reporter also provides detailed analytics and reporting features, allowing businesses to monitor call flows, identify common customer inquiries, and optimize their IVR systems accordingly. By implementing IVR Reporter, organizations can enhance operational efficiency while delivering a superior customer experience.

  • No, IVR Reporter does not offer a free version.

  • Yes, IVR Reporter offers a free trial.

  • No, Credit Card details are not required for the IVR Reporter trial.

  • IVR Reporter offers the following pricing plans & packages:

    Basic

    $100 One-time

  • IVR Reporter supports the following payment frequencies:

    • One-Time Payment

  • No, IVR Reporter does not offer an API.

  • IVR Reporter offers support with the following options:
    • 24x7 Support , Chat

  • IVR Reporter supports the following languages:
    • English

  • Following are the typical users of the IVR Reporter:
    • Self-Employed , Small-Business , Midsize-Business

  • IVR Reporter supports the following deployment:
    • Cloud Hosted

  • IVR Reporter supports the following devices and operating systems:
    • Web-Based