Infor Interaction Advisor is a cutting-edge customer journey mapping tool that helps businesses create personalized, data-driven customer experiences. This software uses advanced artificial intelligence and machine learning to analyze customer interactions across multiple touchpoints, enabling companies to map out the entire customer journey—from awareness to post-purchase engagement. With Infor Interaction Advisor, businesses can gather insights into customer behavior, preferences, and pain points, allowing them to deliver tailored recommendations, messages, and offers at the right time. The platform supports omnichannel engagement, ensuring a seamless experience across web, mobile, email, and in-store interactions. By analyzing real-time data, Infor Interaction Advisor helps businesses make quick adjustments to their marketing and sales strategies, optimizing conversion rates and customer satisfaction. Additionally, the software integrates with CRM systems, marketing automation tools, and other customer-facing applications, providing a unified view of the customer journey. Whether you are working on lead generation, nurturing, or post-purchase engagement, Infor Interaction Advisor offers the tools necessary to deliver meaningful, personalized experiences that drive customer loyalty and revenue growth.
Infor
2014
United States
Proprietary
Customer Profiles