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Empathy Platform Overview

Empathy Platform is a B2B eCommerce software solution focused on enhancing customer experience and optimizing eCommerce operations. It offers a range of features tailored for B2B transactions, including bulk ordering, personalized pricing, and customer-specific catalogs. The platform integrates with CRM and ERP systems, providing a seamless flow of data and enabling businesses to manage client relationships effectively. Empathy Platform also includes advanced search capabilities, allowing customers to find products quickly. Its analytics tools provide insights into customer behavior and sales trends, helping companies fine-tune their strategies. By enabling a smooth and efficient online shopping experience, Empathy Platform empowers businesses to build lasting relationships with their clients and drive B2B sales growth.

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Empathy Platform Screenshot & Video

Contact Details

  • Vendor Name Empathy Systems
  • Founded
  • Location Spain

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Goods, Cosmetic & Beauty, Retail, Wholesale

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Empathy Platform Features

  • Arrow Icon Shipping Management
  • Arrow Icon Multi-Store
  • Arrow Icon Activity Dashboard
  • Arrow Icon Order Tracking
  • Arrow Icon Customer Accounts
  • Arrow Icon Promotions Management
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon CRM
  • Arrow Icon Website Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Email Marketing
  • Arrow Icon Kitting
  • Arrow Icon Content Management
  • Arrow Icon Sales Orders
  • Arrow Icon SEO Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Inventory Management
  • Arrow Icon Campaign Management
  • Arrow Icon Order Management
  • Arrow Icon Multi-Location
  • Arrow Icon Shopping Cart
  • Arrow Icon Electronic Payments
  • Arrow Icon Credit Card Processing
  • Arrow Icon Reviews Management
  • Arrow Icon Data Security
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Inventory Control
  • Arrow Icon Communication Management
  • Arrow Icon Reordering
  • Arrow Icon Payment Options
  • Arrow Icon Shipping Management
  • Arrow Icon Promotions Management
  • Arrow Icon SEO Management
  • Arrow Icon Bulk Ordering
  • Arrow Icon Mobile Access
  • Arrow Icon Document Management
  • Arrow Icon Fuzzy Search
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Faceted Search/Filtering
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Indexing
  • Arrow Icon Full Text Search
  • Arrow Icon Search/Filter
  • Arrow Icon Data Import/Export
  • Arrow Icon Text Analysis
  • Arrow Icon Natural Language Search
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Query Suggestions
  • Arrow Icon Autocomplete
  • Arrow Icon Content Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Conversion Tracking
  • Arrow Icon Web/Mobile App Development
  • Arrow Icon API
  • Arrow Icon Integrated Development Environment
  • Arrow Icon Customer Touchpoints
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Intent Recognition
  • Arrow Icon Data Extraction
  • Arrow Icon Data Aggregation
  • Arrow Icon Augmented Analytics
  • Arrow Icon Full Text Search
  • Arrow Icon Search/Filter
  • Arrow Icon Data Classification
  • Arrow Icon Data Source Connectors
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Recommendations
  • Arrow Icon Abandoned Cart Saver
  • Arrow Icon Account Based Marketing
  • Arrow Icon Content Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Customer Segmentation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Behavioral Targeting
  • Arrow Icon Customizable Branding
  • Arrow Icon Experience Management
  • Arrow Icon Customer Profiles
  • Arrow Icon Behavior Tracking
  • Arrow Icon A/B Testing
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Website Personalization
  • Arrow Icon Contextual Targeting
  • Arrow Icon Drag & Drop
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Website Analytics
  • Arrow Icon Email Marketing

Empathy Platform Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Empathy Platform FAQs

Empathy Platform is a B2B eCommerce software solution focused on enhancing customer experience and optimizing eCommerce operations. It offers a range of features tailored for B2B transactions, including bulk ordering, personalized pricing, and customer-specific catalogs. The platform integrates with CRM and ERP systems, providing a seamless flow of data and enabling businesses to manage client relationships effectively. Empathy Platform also includes advanced search capabilities, allowing customers to find products quickly. Its analytics tools provide insights into customer behavior and sales trends, helping companies fine-tune their strategies. By enabling a smooth and efficient online shopping experience, Empathy Platform empowers businesses to build lasting relationships with their clients and drive B2B sales growth.

  • No, Empathy Platform does not offer a free version.

  • Yes, Empathy Platform offers a free trial.

  • No, Credit Card details are not required for the Empathy Platform trial.

  • No, Empathy Platform does not offer an API.

  • Empathy Platform offers support with the following options:
    • 24x7 Support , Email , Knowledge Base

  • Empathy Platform offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Empathy Platform supports the following languages:
    • English

  • Following are the typical users of the Empathy Platform:
    • Self-Employed , Small-Business , Midsize-Business

  • Empathy Platform supports the following deployment:
    • Cloud Hosted

  • Empathy Platform supports the following devices and operating systems:
    • Web-Based