Email Tracking for Zendesk Overview

Email Tracking for Zendesk is a specialized email tracking software designed to seamlessly integrate with Zendesk, one of the most popular customer service platforms. This tool helps support teams track the effectiveness of their email communication with customers, offering insights into email opens, clicks, and responses. With real-time email tracking, teams can understand how customers interact with their emails, which allows them to personalize follow-ups and improve response times. The software also features automated notifications that alert agents when a customer opens or interacts with an email, enabling them to take timely action. Additionally, it helps improve communication workflows by allowing users to monitor all email interactions within Zendesk, keeping everything in one place. Email Tracking for Zendesk optimizes customer engagement, improves customer service efficiency, and boosts satisfaction by providing support agents with detailed insights to enhance their email responses and communication strategies.

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Email Tracking for Zendesk Screenshot & Video

Contact Details

  • Vendor Name GrowthDot
  • Founded
  • Location Ukraine

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Czech, Danish, Dutch, English, French, German, Italian, Latvian, Norwegian, Portuguese, Spanish


Industries

Banking, Computer Software, Health, Information Technology & Services

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Email Tracking for Zendesk Features

  • Arrow Icon Audience Targeting
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Email Templates
  • Arrow Icon Team Management
  • Arrow Icon Click Tracking
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Contact Management
  • Arrow Icon Location Tracking
  • Arrow Icon Email Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Management
  • Arrow Icon Email Distribution

Email Tracking for Zendesk Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$2 Per User

Email Tracking for Zendesk FAQs

Email Tracking for Zendesk is a specialized email tracking software designed to seamlessly integrate with Zendesk, one of the most popular customer service platforms. This tool helps support teams track the effectiveness of their email communication with customers, offering insights into email opens, clicks, and responses. With real-time email tracking, teams can understand how customers interact with their emails, which allows them to personalize follow-ups and improve response times. The software also features automated notifications that alert agents when a customer opens or interacts with an email, enabling them to take timely action. Additionally, it helps improve communication workflows by allowing users to monitor all email interactions within Zendesk, keeping everything in one place. Email Tracking for Zendesk optimizes customer engagement, improves customer service efficiency, and boosts satisfaction by providing support agents with detailed insights to enhance their email responses and communication strategies.

  • No, Email Tracking for Zendesk does not offer a free version.

  • Yes, Email Tracking for Zendesk offers a free trial.

  • No, Credit Card details are not required for the Email Tracking for Zendesk trial.

  • Email Tracking for Zendesk offers the following pricing plans & packages:

    Basic

    $2 Per User

  • Email Tracking for Zendesk supports the following payment frequencies:

    • Monthly Subscription

  • No, Email Tracking for Zendesk does not offer an API.

  • Email Tracking for Zendesk offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Email Tracking for Zendesk offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Email Tracking for Zendesk supports the following languages:
    • Czech , Danish , German , English , French , Italian , Latvian , Dutch , Norwegian , Portuguese , Spanish

  • Following are the typical users of the Email Tracking for Zendesk:
    • Self-Employed , Small-Business , Midsize-Business

  • Email Tracking for Zendesk supports the following deployment:
    • Cloud Hosted

  • Email Tracking for Zendesk supports the following devices and operating systems:
    • Web-Based