chatlyn Overview

Chatlyn is an advanced customer communications management software designed to enhance how businesses interact with their customers. This platform centralizes customer interactions across multiple channels, including email, SMS, live chat, and social media, allowing businesses to provide seamless, personalized service. Chatlyn offers automated workflows to route inquiries to the appropriate department or team member, ensuring faster response times and improved customer satisfaction. It also includes analytics and reporting features that provide insights into customer behavior, response time, and overall service quality. With its powerful messaging tools and easy integration with existing CRM systems, Chatlyn helps businesses streamline their customer service operations, improve customer loyalty, and enhance overall communication efficiency.

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chatlyn Screenshot & Video

Contact Details

  • Vendor Name Chatlyn
  • Founded
  • Location Austria

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, German, Italian, Spanish


Industries

Health

chatlyn Features

  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Artificial Intelligence

chatlyn Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Light Plan

$49 Per Month

chatlyn FAQs

Chatlyn is an advanced customer communications management software designed to enhance how businesses interact with their customers. This platform centralizes customer interactions across multiple channels, including email, SMS, live chat, and social media, allowing businesses to provide seamless, personalized service. Chatlyn offers automated workflows to route inquiries to the appropriate department or team member, ensuring faster response times and improved customer satisfaction. It also includes analytics and reporting features that provide insights into customer behavior, response time, and overall service quality. With its powerful messaging tools and easy integration with existing CRM systems, Chatlyn helps businesses streamline their customer service operations, improve customer loyalty, and enhance overall communication efficiency.

  • No, chatlyn does not offer a free version.

  • Yes, chatlyn offers a free trial.

  • No, Credit Card details are not required for the chatlyn trial.

  • chatlyn offers the following pricing plans & packages:

    Light Plan

    $49 Per Month

  • chatlyn supports the following payment frequencies:

    • Monthly Subscription

  • No, chatlyn does not offer an API.

  • chatlyn offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • chatlyn offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • chatlyn supports the following languages:
    • German , English , French , Italian , Spanish

  • Following are the typical users of the chatlyn:
    • Self-Employed , Small-Business , Midsize-Business

  • chatlyn supports the following deployment:
    • Cloud Hosted

  • chatlyn supports the following devices and operating systems:
    • Web-Based , iPhone , Android