Aveni Detect is an advanced artificial intelligence software focused on analyzing customer interactions to improve compliance, detect risks, and enhance customer experience. The platform uses natural language processing (NLP) to analyze voice and text data from customer interactions, identifying potential compliance breaches, sentiment trends, and behavioral patterns. Aveni Detect’s real-time monitoring and customizable alerts provide businesses with insights into customer communications, helping them address issues proactively. The software’s analytics dashboard enables companies to track key metrics and improve their customer service strategies. Ideal for financial services, insurance, and customer service teams, Aveni Detect helps organizations ensure compliance, reduce risk, and gain valuable insights into customer interactions, ultimately supporting regulatory adherence and customer satisfaction.
Aveni
United Kingdom
Proprietary
Virtual Personal Assistant (VPA)
