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Universal Contact Centers Overview

Universal Contact Centers is a leading provider of customer service solutions, offering a wide range of services tailored to meet the diverse needs of businesses across various industries. With a commitment to excellence and innovation, the company leverages cutting-edge technology and a team of highly skilled professionals to deliver exceptional customer experiences. From inbound and outbound call center services to multichannel support and back-office solutions, Universal Contact Centers is dedicated to helping clients enhance customer satisfaction, increase operational efficiency, and drive business growth. With a focus on quality, reliability, and flexibility, Universal Contact Centers is the trusted partner for companies seeking to elevate their customer service capabilities.

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Hourly Rate NA

Employees 2 - 9

Founded 2022

Project Cost NA

Company Location

Mexico (HQ)

location Blvd. Cuauhtemoc Sur 2717, Tijuana, Baja California, Mexico 22044

Contact Number +52.664.748.0321

United States

Location 700 N. Brand Blvd, Glendale, California, United States, 91203

contact number +1.866.972.0766

Location

Location

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Universal Contact Centers Focus Areas

Service Focus
Client Focus
Industry Focus

Universal Contact Centers Services

Call Center Services Arrow Icon Customer Service Outsourcing Arrow Icon Finance & Accounting Outsourcing (FAO) Arrow Icon Sales Outsourcing Arrow Icon Virtual receptionist Arrow Icon Answering services Arrow Icon Inbound appointment scheduling Arrow Icon Chat Support Services Arrow Icon Order Processing & Taking Arrow Icon Email Support Services Arrow Icon Phone Support Services Arrow Icon Collections Recovery Services Arrow Icon B2C Telemarketing & telesales Arrow Icon Third party verification Arrow Icon B2B Lead Generation Arrow Icon B2B Appointment Setting Arrow Icon B2B Lead Qualification Arrow Icon

Universal Contact Centers Clients & Portfolios

Universal Contact Centers FAQs

Universal Contact Centers is a leading provider of customer service solutions, offering a wide range of services tailored to meet the diverse needs of businesses across various industries. With a commitment to excellence and innovation, the company leverages cutting-edge technology and a team of highly skilled professionals to deliver exceptional customer experiences. From inbound and outbound call center services to multichannel support and back-office solutions, Universal Contact Centers is dedicated to helping clients enhance customer satisfaction, increase operational efficiency, and drive business growth. With a focus on quality, reliability, and flexibility, Universal Contact Centers is the trusted partner for companies seeking to elevate their customer service capabilities.

  • Universal Contact Centers's hourly pricing ranges between NA

  • Universal Contact Centers’s employee size is 2 - 9.

  • Universal Contact Centers was founded in 2022.

  • Universal Contact Centers’s minimum project cost is NA

  • Universal Contact Centers has offices in the following countries:

    • Mexico
    • United States

  • Universal Contact Centers’s contact number is +52.664.748.0321

  • Universal Contact Centerss core service focus areas are as given below:

    • Call Center Services , Customer Service Outsourcing , Finance & Accounting Outsourcing (FAO) , Sales Outsourcing , Virtual receptionist , Answering services , Inbound appointment scheduling , Chat Support Services , Order Processing & Taking , Email Support Services , Phone Support Services , Collections Recovery Services , B2C Telemarketing & telesales , Third party verification , B2B Lead Generation , B2B Appointment Setting , B2B Lead Qualification

  • Universal Contact Centers’s client focus areas are as given below:
    • 0% Small Business (<$10M)
    • 0% Midmarket ($10M - $1B)
    • 0% Enterprise (>$1B)