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Global Response Overview

Global Response is a customer experience management company that offers a wide range of services to help businesses enhance their customer interactions. With a focus on providing exceptional customer support, Global Response specializes in services such as inbound and outbound call center solutions, email management, live chat support, social media management, and order processing. Their team of dedicated professionals is committed to delivering top-notch customer service that exceeds expectations and builds brand loyalty. By leveraging innovative technology and industry best practices, Global Response ensures that each customer interaction is handled with care and efficiency. Whether it's handling customer inquiries, processing orders, or managing social media interactions, Global Response is dedicated to helping businesses create positive and lasting relationships with their customers.

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Hourly Rate NA

Employees 1,000 -9999

Founded 1974

Project Cost NA

Company Location

United States (HQ)

location 777 South State Road 7, Margate, Florida, United States 33068

Contact Number 800.537.8000

United States

Location 411 Third St, Gwinn, Michigan, United States, 49841

contact number 800-537-8000

United States

Location 402 Washington Ave, Iron River, Michigan, United States, 49935

contact number 800-537-8000

Location

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Global Response Focus Areas

Service Focus
Client Focus
Industry Focus

Global Response Services

Customer Service Outsourcing Arrow Icon Call Center Services Arrow Icon IT Managed Services Arrow Icon Sales Outsourcing Arrow Icon Answering services Arrow Icon Inbound appointment scheduling Arrow Icon Phone Support Services Arrow Icon Order Processing & Taking Arrow Icon Help desk Arrow Icon Customer Surveys & Market Research Calls Arrow Icon B2C Telemarketing & telesales Arrow Icon B2B Appointment Setting Arrow Icon B2B Lead Generation Arrow Icon

Global Response Clients & Portfolios

Key Clients
Crate&Barrel

Global Response FAQs

Global Response is a customer experience management company that offers a wide range of services to help businesses enhance their customer interactions. With a focus on providing exceptional customer support, Global Response specializes in services such as inbound and outbound call center solutions, email management, live chat support, social media management, and order processing. Their team of dedicated professionals is committed to delivering top-notch customer service that exceeds expectations and builds brand loyalty. By leveraging innovative technology and industry best practices, Global Response ensures that each customer interaction is handled with care and efficiency. Whether it's handling customer inquiries, processing orders, or managing social media interactions, Global Response is dedicated to helping businesses create positive and lasting relationships with their customers.

  • Global Response's hourly pricing ranges between NA

  • Global Response’s employee size is 1,000 - 9,999.

  • Global Response was founded in 1974.

  • Global Response’s minimum project cost is NA

  • Global Response has offices in the following countries:

    • United States

  • Global Response’s contact number is 800.537.8000

  • Global Responses core service focus areas are as given below:

    • Customer Service Outsourcing , Call Center Services , IT Managed Services , Sales Outsourcing , Answering services , Inbound appointment scheduling , Phone Support Services , Order Processing & Taking , Help desk , Customer Surveys & Market Research Calls , B2C Telemarketing & telesales , B2B Appointment Setting , B2B Lead Generation

  • Global Response’s client focus areas are as given below:
    • 30% Small Business (<$10M)
    • 30% Midmarket ($10M - $1B)
    • 40% Enterprise (>$1B)

  • Global Response’s key industry focus areas are as given below:
    • Automotive , Consumer Services , Education Management , Financial Services , Hospitality , Retail , E-commerce , Medical , Oil & Energy , Real Estate , Business Services , Media

  • Some of the Global Response’s key clients are as mentioned below:
    • Crate&Barrel