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Making Great Experiences Happen

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Convergys Overview

Convergys is a leading provider of customer experience outsourcing services, offering a wide range of solutions to help businesses enhance their customer interactions. With a focus on delivering exceptional customer service, Convergys leverages cutting-edge technology and a highly skilled workforce to provide personalized support across various channels. From customer care and technical support to sales and retention services, Convergys is dedicated to helping companies build stronger relationships with their customers. Their commitment to innovation and excellence has made them a trusted partner for businesses looking to improve their customer experience and drive growth.

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Hourly Rate <$25 /hr

Employees

Founded 1998

Project Cost < $5000

Company Location

United States (HQ)

location 201 East Fourth Street,, Cincinnati, Ohio, United States 45202

Contact Number 1.513.723.7000

Location

Location

Location

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Convergys Focus Areas

Service Focus
Client Focus
Industry Focus

Convergys Services

Call Center Services Arrow Icon Customer Service Outsourcing Arrow Icon Answering services Arrow Icon Chat Support Services Arrow Icon Phone Support Services Arrow Icon Collections Recovery Services Arrow Icon B2C Telemarketing & telesales Arrow Icon

Convergys Clients & Portfolios

Convergys FAQs

Convergys is a leading provider of customer experience outsourcing services, offering a wide range of solutions to help businesses enhance their customer interactions. With a focus on delivering exceptional customer service, Convergys leverages cutting-edge technology and a highly skilled workforce to provide personalized support across various channels. From customer care and technical support to sales and retention services, Convergys is dedicated to helping companies build stronger relationships with their customers. Their commitment to innovation and excellence has made them a trusted partner for businesses looking to improve their customer experience and drive growth.

  • Convergys's hourly pricing ranges between <$25

  • Convergys’s employee size is 10,000+.

  • Convergys was founded in 1998.

  • Convergys’s minimum project cost is < $5000

  • Convergys has offices in the following countries:

    • United States

  • Convergys’s contact number is 1.513.723.7000

  • Convergyss core service focus areas are as given below:

    • Call Center Services , Customer Service Outsourcing , Answering services , Chat Support Services , Phone Support Services , Collections Recovery Services , B2C Telemarketing & telesales

  • Convergys’s client focus areas are as given below:
    • 0% Small Business (<$10M)
    • 0% Midmarket ($10M - $1B)
    • 0% Enterprise (>$1B)

  • Convergys’s key industry focus areas are as given below:
    • Financial Services , Automotive , Hospitality , Information Technology & Services , Retail , Utilities , Business Services , Medical , Media