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Call Center Outsourcing | After Hours Call Center

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31West Global Services Overview

31West Global Services is a leading provider of outsourced customer support solutions, specializing in helping businesses deliver exceptional customer experiences. With a team of highly skilled professionals, they offer a wide range of services including customer service, technical support, sales support, and back-office solutions. By leveraging cutting-edge technology and industry best practices, 31West ensures that their clients receive top-notch support that enhances customer satisfaction and loyalty. Their commitment to quality, efficiency, and innovation sets them apart in the competitive outsourcing industry, making them the preferred choice for businesses looking to elevate their customer support operations.

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Hourly Rate <$25 /hr

Employees 50- 249

Founded 2002

Project Cost < $5000

Company Location

United States (HQ)

location 2443, Fillmore Street #380-4946, San Francisco, California, United States 94115

+1.877.262.5030 +1.877.262.5030

Location

Location

Location

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31West Global Services Focus Areas

Service Focus
Client Focus
Industry Focus

31West Global Services Services

Customer Service Outsourcing Arrow Icon Cloud Consulting & SI Arrow Icon Call Center Services Arrow Icon Azure Cloud Consulting & Implementation Arrow Icon Google Cloud Arrow Icon AWS Development Arrow Icon AWS IoT Arrow Icon AWS Analytics Arrow Icon AWS Applications Arrow Icon AWS DevOps Arrow Icon AWS Machine Learning Arrow Icon AWS Managed Cloud Arrow Icon AWS Migrations Arrow Icon AWS Security Arrow Icon Azure Analytics Arrow Icon Azure DevOps Arrow Icon Azure Development Arrow Icon Azure IoT Arrow Icon Azure AI & Machine Learning Arrow Icon Azure Management & Governance Arrow Icon Azure Migrations Arrow Icon Azure Security Arrow Icon Answering services Arrow Icon Phone Support Services Arrow Icon Chat Support Services Arrow Icon Email Support Services Arrow Icon Order Processing & Taking Arrow Icon B2C Telemarketing & telesales Arrow Icon Collections Recovery Services Arrow Icon Customer Surveys & Market Research Calls Arrow Icon Third party verification Arrow Icon

31West Global Services Clients & Portfolios

31West Global Services FAQs

31West Global Services is a leading provider of outsourced customer support solutions, specializing in helping businesses deliver exceptional customer experiences. With a team of highly skilled professionals, they offer a wide range of services including customer service, technical support, sales support, and back-office solutions. By leveraging cutting-edge technology and industry best practices, 31West ensures that their clients receive top-notch support that enhances customer satisfaction and loyalty. Their commitment to quality, efficiency, and innovation sets them apart in the competitive outsourcing industry, making them the preferred choice for businesses looking to elevate their customer support operations.

  • 31West Global Services's hourly pricing ranges between <$25

  • 31West Global Services’s employee size is 50 - 249.

  • 31West Global Services was founded in 2002.

  • 31West Global Services’s minimum project cost is < $5000

  • 31West Global Services has offices in the following countries:

    • United States

  • 31West Global Services’s contact number is +1.877.262.5030

  • 31West Global Servicess core service focus areas are as given below:

    • Customer Service Outsourcing , Cloud Consulting & SI , Call Center Services , Azure Cloud Consulting & Implementation , Google Cloud , AWS Development , AWS IoT , AWS Analytics , AWS Applications , AWS DevOps , AWS Machine Learning , AWS Managed Cloud , AWS Migrations , AWS Security , Azure Analytics , Azure DevOps , Azure Development , Azure IoT , Azure AI & Machine Learning , Azure Management & Governance , Azure Migrations , Azure Security , Answering services , Phone Support Services , Chat Support Services , Email Support Services , Order Processing & Taking , B2C Telemarketing & telesales , Collections Recovery Services , Customer Surveys & Market Research Calls , Third party verification

  • 31West Global Services’s client focus areas are as given below:
    • 30% Small Business (<$10M)
    • 35% Midmarket ($10M - $1B)
    • 35% Enterprise (>$1B)

  • 31West Global Services’s key industry focus areas are as given below:
    • Arts & Crafts , Business Services , Medical , Consumer Services , Information Technology & Services , Other Industries