Trying to decide between Zoho Desk and Cention? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk |
Cention is a comprehensive customer service software designed to help businesses deliver exceptional support and enhance customer satisfaction. It offers a robust platform for managing customer inquiries, tracking support tickets, and facilitating seamless communication across multiple channels. With Cention, customer service teams can efficiently handle and prioritize incoming requests, ensuring ... Read more about Cention |
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Free Trial |
15 Days
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Available |
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Starting Price |
$800 Per Month |
$49 Per User |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | iPhone, Android, | Web-Based, iPhone, Android, | |
Pricing Model | Per User | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Chat | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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