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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
yellow.ai is a cutting-edge chatbot software designed to help businesses automate customer interactions and enhance customer service. The platform offers AI-powered chatbots that can handle a wide range of tasks, from answering frequently asked questions to processing orders and bookings. yellow.ai’s chatbots can be integrated into websites, mobile apps, and messaging platforms, enabling busines... Read more about yellow.ai |
watsonx Assistant is an innovative chatbot software designed to enhance customer engagement through intelligent virtual assistants. This platform leverages advanced natural language processing (NLP) and machine learning algorithms to understand and respond to user inquiries in real time. With watsonx Assistant, organizations can deploy customizable chatbots capable of handling a wide range of task... Read more about watsonx Assistant |
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| Free Trial |
Available |
NA |
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| Starting Price | |||
| Category Features | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Employee Engagement Software | |||
| Performance Management | |||
| Employee Recognition | |||
| Real Time Data | |||
| Progress Tracking | |||
| Goal Management | |||
| Surveys & Feedback | |||
| Engagement Tracking | |||
| Employee Onboarding | |||
| Chat/Messaging | |||
| Pulse Surveys | |||
| Goal Setting/Tracking | |||
| Gamification | |||
| Training Management | |||
| Benchmarking | |||
| Feedback Management | |||
| 360 Degree Feedback | |||
| Performance Metrics | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Employee Reward Programs | |||
| Question Library | |||
| Employee Management | |||
| Alerts/Notifications | |||
| Employee Database | |||
| Negative Feedback Management | |||
| Employee Portal | |||
| Artificial Intelligence | |||
| AI Marketing Tools Software | |||
| AI/Machine Learning | |||
| Marketing Management | |||
| AI Content Creation | |||
| AI Writing Assistant | |||
| Personalization | |||
| SEO Management | |||
| Behavior Analytics | |||
| Campaign Analytics | |||
| Campaign Management | |||
| Marketing Automation | |||
| Artificial Intelligence | |||
| AI Sales Assistant Software | |||
| AI/Machine Learning | |||
| For Sales Teams/Organizations | |||
| Sales Activity Management | |||
| Reporting/Analytics | |||
| Lead Management | |||
| Scheduling | |||
| Conversation Intelligence | |||
| Sales Pipeline Management | |||
| Lead Engagement | |||
| Predictive Analytics | |||
| Data Entry | |||
| Third-Party Integrations | |||
| Meeting Management | |||
| CRM | |||
| Customer Engagement | |||
| AI Writing Assistant | |||
| Artificial Intelligence | |||
| Chatbot Software | |||
| Natural Language Processing | |||
| Automated Responses | |||
| Virtual Assistant | |||
| Chatbot | |||
| AI/Machine Learning | |||
| Query Suggestions | |||
| Customer Support | |||
| Language Detection | |||
| Pre-Configured Bot | |||
| Code-free Development | |||
| Automated Routing | |||
| Augmented Analytics | |||
| Transfers/Routing | |||
| Lead Qualification | |||
| Customizable Branding | |||
| Lead Capture | |||
| For Sales/Marketing | |||
| Artificial Intelligence | |||
| Conversational AI Platform Software | |||
| Contextual Guidance | |||
| Live Chat | |||
| Multi-Channel Communication | |||
| Pre-Configured Bot | |||
| For Developers | |||
| Multi-Language | |||
| Code-free Development | |||
| Speech Synthesis | |||
| Sentiment Analysis | |||
| Speech Recognition | |||
| Intent Recognition | |||
| Reporting/Analytics | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Generative AI Software | |||
| Content Generation | |||
| Data Augmentation | |||
| Creative Design | |||
| Virtual Characters and Avatars | |||
| Automated Image & Video Editing | |||
| Natural Language Processing | |||
| Simulation and Scenario Generation | |||
| Personalization and Recommendation | |||
| Prompt Engineering | |||
| Conditional Generation | |||
| Transfer Learning and Fine-tuning | |||
| Adversarial Training | |||
| Interactive and Co-Creative Systems | |||
| Transformer Model | |||
| API | |||
| Code Generation | |||
| Variation Autoencoder Models | |||
| Foundation Model | |||
| Artificial Intelligence | |||
| Natural Language Processing (NLP) Software | |||
| Data Extraction | |||
| Machine Learning | |||
| Multi-Language | |||
| Optical Character Recognition | |||
| Part of Speech Tagging | |||
| Search/Filter | |||
| Sentiment Analysis | |||
| Speech Recognition | |||
| Topic Classification | |||
| Text Analysis | |||
| Artificial Intelligence | |||
| Virtual Assistant Software | |||
| Personalization | |||
| Business Process Automation | |||
| AI/Machine Learning | |||
| Natural Language Processing | |||
| Chatbot | |||
| Intent Recognition | |||
| Sentiment Analysis | |||
| Contextual Guidance | |||
| Transfers/Routing | |||
| Multi-Language | |||
| Process/Workflow Automation | |||
| Speech Recognition | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Usage Based | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
|
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